I have finally got the docking station to work; and found the technical support helpful and easy to work with; even though the entire experience has been frustrating. I really wanted to return this unit; as the screen resolution is not acceptable.

Any return, even of the non-working docking station would require returning the entire order and paying a restocking fee. Lucky for me I have a friend interested in buying it from me for what I paid. I've been looking at other alternatives and it seems this is still the best of its breed. Especially with the appropriate screen resolution.

I like the size, look and weight of the machine. In fact I have no problems with anything but the screen resolution. I simply wish that Lenovo were easier to work with.

Nevertheless, I will still not make an overall recommendation to my company. From the onset, I was disappoint that the fastest speed I could get was 1.8mh; and that choice came with a punishment; low screen resolution. This should be made clear on the web site; and exchanges should be allowed without restocking fees until they do make it clear.

After all, the exchange unit would have been 100 dollars cheaper. I simply wanted to trade, that's all and I said I would pay the shipping both ways.

The restocking fees would have cost me almost $500. Even if exchanged I would lose 400 dollars; plus additional shipping and taxes for a new unit.

I feel ripped off! Now, I'm still looking for a new laptop; and I actually have one that I like; but now I hate the company. What to do?