You definitely don't fall under the group I was describing. However, I have seen people who use the wrong Cisco product, then blame Cisco for the failure. I knew a University once, who had a 7200 as a border router. It worked well 99% of the time. It failed when there was high packet rate DoS attack. The router could not maintain the BGP connection. However, putting a 7604 in place, that problem disappeared and never returned. Now the DoS impacts a single host or a few hosts, but not the entire campus. While I see the point you are making, I have also seen people use the wrong Cisco gear for the given task and then complain and jump to Juniper. I know a guy who changed to Juniper because his local Cisco acct team was terrible, not because the products were terrible. Juniper has their problems too. Can FUD by Cisco be enough to keep them in 86% of enterprise routing (excluding the highest end gear)? Or in 60%+ of service provider networks still? If Cisco were so bad, and Juniper so great, I've got to believe that the plain, simple market share would bear that out, especially since Juniper has been around so long now. But that's not happening.