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Can't live with them, can't live with them
I guess that is true of agents in general and not just NAC agents. The problem is no matter how appealing there are times you just can't get it done without an agent. Yes you can try and some will say of course you can, but they are making compromises. So sometimes you need an agent, sometimes you don't.
I have written more about this on my blog here
As to Robert B's comments. I do agree the Lockdown Blog is not much of a forum and I even hesitate to use the word blog for it. I have written more about that in my article as well.