Hello Dan the man inventor of MagicJack:

First let me say the MagicJack is great. I have used it for three months. At times I need to hang up and redial because the other person on the end of the phone says they only hear every other word. Still worth the money.

My problems started lastnight when I connected my laptop and Magicjact to my docking station. CA Security Center told me I had the Win32/Loodok!generic.2 virus 4 times and quarintined 2 of them but left two of them. After extensive troubleshooting I was able to clear the virus with the Magicjack disconnected. I rebooted my computer connecting the peripheral devices one at a time, with a fresh reboot every time I connected a new device. When I connected the Magicjack I got the CA antivirus alert again. I repeated this several times to make sure.

In addition when the computer reboots with Magicjack the red writing comes up saying connect the Magicjack when it is connected. Also an Explorer window opens the Magicjack website and plays the videos.

I chated with a tech (seemed to have low comprehension, and for me to say that is something because I know very little) and she said she would pass this on to an Engineer and they should get back to me within 24-48 HOURS! via email. I was not offered to go to a super tech.

I am not certian that the trouble is with the MagicJack but since the virus alert only appears when I plug the MagicJack in and the MagicJack gives me the RedScreen that says plug it in and the website for MagicJack pops up and the MagicJack does not work makes me think something is up with the MagicJack.

Is there someway to stop the MagicJack from loading when you plug it in so I could have the Anti-virus software scan it?

Thanks for the help and I hope it gets repaired faster than 48 hours, but I will say when it works it is the best thing since sliced bread!