Steve, you are absolutely correct and it is partly vendor and customer problem together. As you said, it is much too common to throw more bodies against a performance hot spot (or security problem or whatever) - I did see that a couple a weeks ago in a huge telco installation. Now, MS is taking first steps on road "you can't manage what you can't measure" and we have to wait where it goes. The good part is that the technology they use (hope not misuse!) will make monitoring and acting to results much easier from technical point of view. Does this work for performance, capacity, security, etc - not yet and MS reputation is not very good currently thinking a wider picture but we can hope it changes. It will change if enough customers require it also but will create nice turf wars in corporations. Let's see and hope.