Hello Anonymous,

This is a message from Lamont with Embarq Customer Support. We are working hard to reach out to our customers that are not completely satisfied with our service and striving to improve our service with your help. I would like the opportunity to research your issue. I can check with our network planning team to see when or if service is planned for your area. I can submit a future letter form for you. Thirty days before the service is turned on in your area you will receive a letter letting you know that it will be available. Please reply to the following email address in an email or private message with your phone number and I will research your concerns. Thank you for using Embarq, your complete communications solution.

Lamont L.
Embarq Customer Support

For additional support please visit www.embarq.com/freetv or call 1-877-646-3282
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