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Everyone focuses on the i, and forgets the phone.....
... until they have to talk to someone using the iPhone. I just finished a call with someone on an iPhone that was hard to hear with background noise and call was dropped twice. The CTO of ATT had to switch to a landline to do an interivew with Gizmodo.
It is not just Apple and ATT. The voice quality on Verizon, Sprint or T-Mobile is not any better. At some point, if we want to hear each other on a mobile phone, we need to not be distracted by cool features and hold the service providers feet to the fire to fix voice. Or we can accept that we own expensive paper weights.