Alex: While I agree with all of your points, you should know that Cisco has been doing a lot in the area of a UC client in the past year. Cisco has a team focused on providing a consistent user experience across devices. The group is working to redesign all of Cisco’s UC products to have a common look and feel. I saw some impressive demos of what the new unified user experience will look like a while ago, but I don't know when it will be shipping.