Interesting article and interesting buzz words. The problem, as in most of these, is about the current situation but not much about history or future, really even in a fast moving field as IT the change takes time.

I came to IT (IS) business when the pendulum was high on the side where IT was part of business, actually in most places a profit center working well with rest of the business. Then it started to swing back to the other side, IT totally separated from other business and became a "waste" center except in their own mind. Now - it's going back to old, IT is business as usually and must have a useful function in corporation / company instead just being a black hole. It will be a shock to some in IT that they don't exist for their own sake but have to be part of the whole business to survive.

Yes, IT people are smart but often not very experienced in business. Is it a problem in education or just how corporations wanted it for a while is debatable - my take is that the corporations wanted it that way, it got too scary for traditional business, they felt losing the control and unfortunately the IT felt the same way - old story.

By the way, there was one reply in WSJ which said IT people are trained to be .. - not true, IT people are educated but maybe there is a small hole in business education for IT which have to be fixed. You don't train anyone to make decisions, you give them the education! Unfortunately even IT today talks about training and certificates much more than education.