Justin Mason and I have debunked this study and we question Peter Brockmann's motives.
More at http://richi.co.uk/blog/2007/07/who-is-peter-brockmann.html
Justin Mason and I have debunked this study and we question Peter Brockmann's motives.
More at http://richi.co.uk/blog/2007/07/who-is-peter-brockmann.html
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Rebuttal to richij
Richi: I don't think anybody can debunk anything by shouting. I'd recommend reading the report before you critique it.
If you had read the report, you'd learn that 520 business people provided details on their email experience including the anti-spam technology class in place in their enterprise.
The Spam Index was crafted from a users' perspective and therefore included time spent dealing with spam, including time spent looking for good email in the junk folder, something that most other methods (% caught, % false-positives) don't consider. You can try it out here where I've automated it as a javascript page.
The goal of the Spam Index is to give users a tool to:
a. compare performance over time - things better/worse this month versus last month?
b. compare experience - how does my performance compare to others?
c. compare technologies - are there any that provide a better experience than others?
d. is there a business reason to invest in anti-spam?
The report addresses these questions.
BTW - anybody can be a Wikipedia contributor; only by editing do the contributors and the wiki itself improve.
-- P
Shouting?
Peter, I presumed you would be aware that I've spent several days studying your paper, its methodology, and the demo page. I even had to register on your site to access the report. I believe Justin is in a similar position.
I feel my post already adequately covered the fallacy of judging C/R by asking its users if they're happy.
I also presumed you would be aware that I, like many many others contribute to Wikipedia. However, I prefer to allow other editors to decide if my reputation is good enough to permit Wikipedia links to my site.
Arrogant? Dissmissive? Moi? Those who know me would probably nod in agreement. Still, I've only been doing this funny email stuff since 1985. What do I know? That's for others to judge.
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