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Skills Rule, Certs (without Skills) Drool

A few weeks ago, I posted a seemingly innocent blog entry - and got a flood of responses. OK, I know that a sample exam question about NAT is not nearly as hot a topic as the value of Cisco certifications for employees of Cisco's customers, but I must admit, I was surprised with how strong the opinions were. The comments were varied, and no consensus was reached (I didn't expect that we would - I was just interested in hearing opinions). Some of the common themes:

  • Many people were skeptical that a Cisco cert implied that a person had the related skills, with the possible exception of the CCIE cert.
  • Lots of people believed that someone could have a Cisco cert and have almost none of the related skills, but again with this being unlikely for CCIE's.
  • While more people seemed to think that certs weren't useful when working for a Cisco customer, some did believe it was helpful for your career, or at least not harmful.
  • Skills and experience always trump certs (or as my daughter would say, skills rule, but Certs without skills drool.)

At the risk of raising the temperature again, I thought I'd attack the overall question of the value of certs for Cisco customers again. This time, however, I want to remove the "has cert, no skills" issue by using a few hiring scenarios. Several of you believed that the certs have some value when trying to get a job, even a job working for a Cisco customer, so it seemed like something that could be discussed in blog format.  

Scenario 1: A company is hiring a new network engineer from outside the company. The job focuses on routers and switches. The candidate should have skills somewhere between a CCNP and CCIE R/S. The company narrows it down to 2 candidates, both of which have worked their entire career in networking-related jobs for companies that are Cisco customers. Both candidates are equivalent on every scale with which they can be compared - technical skills, experience, soft skills, cost to hire/move them, they both should fit in well with the staff, and so on - except candidate 1 does not have a CCNP, and candidate 2 does. The question is, does the CCNP candidate get the job because of the cert - or not get the job because of the cert - or does the CCNP have zero impact? I'm particularly interested in what you think would happen where you work right now, assuming you work for a Cisco customer instead of a Cisco partner. Here's the survey:

Scenario 2: This time, the company is hiring for the same job, but this time they are choosing between two internal candidates. The perceptions about the candidates skills etc are the same, and again, candidate 1 does not have a CCNP, but candidate 2 just got his CCNP, in his spare time. Does the CCNP matter in this decision, and if so, which candidate gets the nod? Again, I'm particularly interested in what you think would happen where you work right now, assuming you work for a Cisco customer instead of a Cisco partner. Here's the survey:

It would be interested to here why you chose the way you did as well. Looking forward to sitting back and watching your comments again!

The value of a certification

Useful answer?
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When I see someone that took the time to get a certification, it shows to me that they are willing to spend time outside of work to develop and increase their skill set.

Certifications can't be the only thing that you look at when evaluating a candidate. Just like a college degree isn't the only thing that you would look at when evaluating a candidate. That would be dumb. But it does factor into the overall equation.

Candidates are not the same

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In both scenarios the candidates are listed as exactly the same except for the cert. I would argue that that fact alone makes them different. Having the cert attests to that candidate's ability to know the material and solve problems in a quick and proficient manner while under some form of pressure. It also attests to the ability of that candidate to learn and retain knowledge. We know no such thing about the other candidate specifically.

Therefore, if each is equally qualified in all other areas, the cert gives the edge since we know more about that candidate.

Skills vs certs

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Preform a technical interview to see which individual has the practical knowledge.

Non-certified folks

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Non-certified folks will mostly bash certs as being worthless because they didn't put in the time to get a cert then got passed over for a new position or a promotion. Like the previous blogger I would always recommend a technical interview. You obviously don't want a "paper cert" person.

Cert Value

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Just as everyone else has stated, the engineer's technical skill set, personality, etc., come first, cert or no cert. All else being equal, however, I think the CCNP demonstrates the candidate's commitment to learning and continuing education. This is a way for candidates to demonstrate to potential employers that they take learning seriously. It's not to say that the non-certified crowd takes it any less seriously, but it's simply a benchmark that many organizations take seriously.

Obviously, when a candidate advertises they have a particular cert, they better demonstrate the technical skills to back it up.

Hire the wireless applicant

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Hire the wireless applicant first. With virtual networks we can do the jump out in the parking lot.

the very fact that a CCNP

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the very fact that a CCNP certification is percieved to hide candidates lack of practical knowledge , goes a long way in telling us the value of certification.
Another fact is that if you are interviewing a CCNP candidate , then you know that atleast he can browse for right dumps and keeps contact with his buddy interest group.
Believe me or not with the technology changing so fast , more than 75 % of CCIE wont be able to work if google and other search engines were down, so ability to download PDF about a new subject and learn it online are of immense importance.
It is only beacuse of very high cut off of 85% that CCNP aspirants learn from dumps , even without dumps my bet is they would have atleast scored 75% atleast.

Thanks for the great tips.

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Thanks for the great tips. I have a blog on CCNA which can be viewed at Learn CCNA.

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About Wendell Odom

Odom, CCIE No, 1624, splits time between writing books for Cisco Press and teaching classes for Skyline ATS. In his 25-ish years in the networking industry, he has worked as as a pre-sale and post-sale SE for a few networking vendors, as well as a network engineer implementing network technology. Wendell has spent the majority of the last 15 years teaching, consulting, and writing about networking technologies, most of which in some way relate to Cisco products. His books include titles on QoS, CCIE R/S, as well as several titles related to CCNA certification, including the September 2007 book CCNA Official Exam Certification Library (CCNA Exam 640-802) (Read a sneak peek of chapter 7). Click for the list of current titles by Wendell.

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The opinions expressed in this Weblog are those of the writer and may not represent the opinions of Network World.

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