Visio users: free software for you, courtesy of Microsoft

Have you stumbled upon Microsoft's Visio Toolbox yet? Given the popularity of Visio among IT shops, this site almost certainly has some free stuff you are going to want to download. Here's a sampling of tools thanks to a comprehensive list compiled by the blog The Road to Know Where:

IconSet Builder provides a quick and easy way to create custom icon sets that you can use in the data graphics in your diagram.

Near Real Time Monitoring (NRTM) Connector of disk space uses the new data graphics feature of Visio 2007 to display the results of server monitoring.

Fault Tree Analysis - This diagram shows the fault tree analysis of a systems failure.

Network Equipment Rack - A server room floor plan showing the location of the equipment racks and location of the computer equipment in the room.

Help Desk Flow - Here you will see the six data collection points for this example help desk. Call volumes, wait times, and resolution rates are tracked at each point in the process.

HVAC Controls - A simple heating, ventilation, and air-conditioning control diagram.

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