The big news here at IT Expo in Miami Beach is the partnership between Fonality and Dell announced Tuesday and broken on Rich Tehrani's Blog.
Fonality is a provider of unified communications and contact center solutions for small and medium-sized businesses. According to Lyman, Dell partnered with Fonality because it was looking for three things, must be high in value; must be super easy to use; must run on Dell.
I sat in on the presentation given by Fonality on the floor today. They have made a tremendous amount of progress after the investment by Intel and they now boast 3000 small business customers. Their product is matured and well rounded offering tremendous value.
A couple of things make sense with this announcement. Firstly is the feature rich offering for small business is seriously compelling. And secondly Dell has between 6 and 7 million small business customers who they can tap into with this serious plug and play offering.
Also I understand that the phone partner is Aastra and the media gateway is Sangoma which rounds out the offering.