This happened to me....I lost all of my e-mails; I am currently going through a divorce and these were my records! I am livid about this; also, for the last 2 days, I have been unable to access my mailbox.....what is going on with Charter?!! After reading this article regarding the $50 refund to affected customers, I called 888-438-2427, talked to a representative in the billing department, turns out he nor his supervisor knew anything about the e-mails being erased and the $50 refund!!
RE: Charter Communications deletes 14,000 e-mail accounts
Submitted by Anonymous on Thu, 01/31/2008 - 9:20am
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The Connected Enterprise