 "NHR never—ever—judges a book by its cover, or in our line of work, Cisco products by their boxes. Every piece of equipment that comes through our doors undergoes exhaustive scrutiny and testing," said Mike Sheldon - President and CEO of Network Hardware Resale.
"In September, we received a number of WS-SUP720-3BXL, WS-SUP720-3B, WS-X6724-SFP and WS-X6748-GE-TX." "On the surface, they looked like the real deal." "All were in new, authentic Cisco boxes, sealed with hologram labels, using real tape and containing real manuals." "Upon closer inspection, however, it was obvious to our trained quality assurance technicians that the goods were broken or at least poorly repaired or remanufactured." "In testing, three of six cards caught fire when installed!" "As a standard operating procedure, NHR immediately issued an alert to all our nearly 400 fellow members of UNEDA, so everyone would be aware of the suspect equipment." "The bottom line: UNEDA members all play active roles in identifying suspect gear and alerting others when counterfeit products cross our paths." "Oh, I should mention, the fiery cards came to NHR from a Cisco reseller—a Gold partner, in fact—someone we have purchased from many times and always has provided first-rate, authentic products." |
To those who might dismiss this as an isolated incident, recently BradReese.Com Cisco Repair received 10 WS-SUP720-3B cards to its repair facility and all were found to be beyond help.
Have YOU experienced problems with Cisco WS-SUP720-3BXL, WS-SUP720-3B, WS-X6724-SFP and WS-X6748-GE-TX cards lately?
About Brad Reese on Cisco
Brad Reese is research manager at BradReese.Com, advancing the careers of 1 million certified individuals in the growing Cisco Career Certification Program.
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