One of the biggest challenges new SharePoint users have to overcome is breaking their information storage paradigms and understanding the concepts of metadata versus physical folders. One of my clients has found a terrific 5 minute video on You Tube that does a fantastic job of setting the stage for the new information paradigm introduced in SharePoint and really, on the web itself. We’ve been playing the video to kick off every design review session with end users. Check it out at: http://www.youtube.com/watch?v=-4CV05HyAbM.
Susan Hanley is an independent consultant and president of her own firm, Susan Hanley LLC, where she specializes in helping organizations build effective portal and collaboration solutions using SharePoint as the primary platform.
She is co-author of Essential SharePoint 2010: Overview, Governance, and Planning. Read a free chapter of the book.