The Consumerist has an amusing tale about a newspaper subscriber who canceled his subscription but can't seem to get the paper to stop sending him bills for 8 cents. What I want to know is why can't every software program responsible for such automated billing these days be smart enough to zero out any balance less than, say, the price of postage. Is that hard? It doesn't seem as though it should be hard.
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Banks need to figure this out too...
For the longest time, my wife kept getting a statement from Bank of America for an account with 6 cents in it. I let them keep sending it figuring it was costing them money - sort of payback for all the service fees over the years...
Payment plan
I think jaydeflix has the right idea (http://consumerist.com/371147/why-did-the-tennessean-send-this-bill-for-008#c4831570). He suggested writing a letter, "I would like to pay you $0.01 a month for the next year. I believe 50% interest is well more than enough to cover the fact that I am not able to remit the full amount immediately."
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