BrainShare had Novell's laboratory where you could have seen the Bonsai client. I would say that the biggest change IS the focus on end users experience. One could say that the developers at Novell had Outlook in mind, but it goes much further than that. Together with the integration of GroupWise into Teaming + Conferencing I would say Novell is well on its way to a very powerful offering.
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For us, it is PRICE.
GroupWise is more than twice the price of Exchange per user for licensing.
That's INCLUDING the additional cost of Outlook 2007 licenses.
I still love GroupWise architecture and features. We still use it internally at my company (we are a VAR/integrator)
But we can't sell it. We just CAN'T!
When your product is becoming an also-ran, you should lower your price below the cost of your more dominant competitor. Novell are marketing retards and this is probably our last year as a Novell Gold Authorized reseller.