Fortunately, there was good news this week for Cisco and Aruba Networks in the British Airways $8.5 billion Heathrow Airport terminal 5 fiasco!
Both the wired equipment of Cisco and the wireless equipment of Aruba Networks have been exonerated of any culpability in the British Airways debacle.
The Culprits:
| 1. | 0400 - Both passengers and staff have trouble locating car parks. |
| 2. | 0400 - Delayed opening of check-in results in long queues. |
| 3. | 0442 - First passengers arrive early but wait an hour for luggage. |
| 4. | All Morning - Clogged conveyor leads to long wait for luggage. |
| 5. | 1630 - Baggage system failure; all check-in at T5 suspended. |
| 6. | 1700 - After long queues form at "fast bag drop" desk, British Airways suspends check-in of all luggage into hold. |
The Terminal 5 wireless infrastructure extends to the apron around the terminal, and in total uses some 800 Aruba AP70 Access Points (APs), managed with six Aruba MMC-6000 Multi-Service Mobility Controllers located in two data centres serving Heathrow.
The APs run off Cisco access switches connecting back into a wired network provided by Cisco using Power over Ethernet and 100Mbit/s links.
The Cisco wired network uses a multi-protocol label switched (MPLS) core network running at 1Gbit/s over single mode optical fibre connecting both data centres.
Luckily for both Cisco and Aruba, it was human error and not their technology that spoiled the $8.5 billion British Airways Heathrow Terminal 5 opening!
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