Top 25 Network Problems and Their Business Impact:
| 1. | Configuration not saved
Reboot will cause config to be lost |
| 2. | Saved configurations don’t meet corporate policy
Source of many problems from performance to reliability to security |
| 3. | Bloated firewall rule set; unused ACL entries
Poor firewall performance Open, unused rules, creating potential security problems |
| 4. | Firewall connection count exceeded
New connections via the firewall fail Business applications exhibit intermittent failure at high firewall loads VPNs begin to fail |
| 5. | Link hog - someone downloading music or videos
Slower application response, impacting user productivity |
| 6. | Interface traffic congestion
Unpredictable application performance, impacting user productivity |
| 7. | Link problems & stability
Physical or DataLink errors cause slow or intermittent application performance Link or interface stability can impact routing and spanning tree (see other examples) |
| 8. | Environmental limits exceeded
Fan failure, power supply problems, and high temperatures are indicators of problems that will likely cause a network device to reboot, affecting any applications relying on the device |
| 9. | Memory utilization increasing
A bug in the device’s operating system is consuming more memory and when no free memory exists, the device will reboot, disrupting applications that are transiting the device |
| 10. | Incorrect serial bandwidth setting
Causes routing protocols to make non-optimum routing decisions |
| 11. | No QoS
Important business applications are not prioritized, yielding unpredictable or poor performance during times of interface congestion |
| 12. | QoS Queue Drops
Important business applications are slow Business needs may have changed since the queue definitions were created VoIP is especially affected by this problem |
| 13. | Route flaps
Poor application performance as packets take the wrong or inefficient paths in the network |
| 14. | OSPF recalculations high
Routing protocol unstable; poor and inconsistent application performance |
| 15. | Poor VoIP quality
Due to high jitter, delay, or packet loss Choppy voice calls Calls mysteriously disconnect |
| 16. | Routing Neighbor changes high
Applications using paths via this router will be unstable or slow Affects OSPF, EIGRP, and BGP |
| 17. | OSPF area not connected to backbone
The disconnected OSPF area will not be reachable from other OSPF areas, impacting applications that need to communicate between areas |
| 18. | Unidirectional traffic flow
Typically the result of misconfigured routing Slower applications, strange failure odes, and complex troubleshooting due to asymmetric routing |
| 19. | Router interface down
Any router interface marked administratively up but is operationally down is likely to be a redundant connection that will cause an outage if the other connection also fails, affecting all applications that use it |
| 20. | Unstable root bridge
Bridge priority not set; applications quit working over unstable VLANs |
| 21. | Duplex mismatch
Increasing link errors Applications get slower as traffic volume increases |
| 22. | Downstream hub or switch
Unauthorized devices added to the network Compromise to network integrity and security See 20, Unstable Root Bridge |
| 23. | Port in ErrDisable state
The set of end stations connected via this port are disconnected from the network until the port is enabled (either automatically or by user control) |
| 24. | Unbalanced & unused etherchannels
Increased latency & jitter affecting sensitive applications like VoIP Compromised redundancy |
| 25. | HSRP or VRRP peer not found
Redundancy configured and not operating correctly Outage when a second failure occurs Redundancy compromised |
Free Poster:
The above network problems are available as a snazzy FREE poster (ordered mine) that is suitable for office display and framing, it details the top 25 network problems that Netcordia's NetMRI detects.
It's a great resource for communicating between managers and technical staff, as it illustrates the business impact of common network problems.
Related story:
The major cause of failures are fingers
What do YOU think is a top network problem?
Brad Reese cofounded BradReese.Com Cisco Refurbished, which enables affordable Cisco networks globally by assuring customer satisfaction with guaranteed one year warranties on both Cisco Repair as well as Refurbished Cisco.
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