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iPhone opens up enterprise SharePoint sites

One big and so far unsung enterprise attraction for the iPhone may be that it can fully access SharePoint sites.

At least, that’s according to a couple of West Coast consultants who’ve been testing the iPhone on some SharePoint portals.

UPDATE: These portals were Windows SharePoint Services 3.0 (WSS 3.0), not repeat not the most recent Microsoft Office SharePoint Server 2007 (MOSS 2007).

Microsoft Office SharePoint Server is one of the fastest growing Microsoft enterprise applications, a document management system recast for online collaboration and, increasingly, social networking. It’s a way to get a lot more real work done, than is possible with just Exchange-based email.

Mobile access to SharePoint is possible, but it calls for some backend development work and users are limited in what they see, what they can access, and what they can do. Any readers who are actually are working with SharePoint and Windows Mobile devices, please chime in! I’m tracking down some additional SharePoint developers and have a request into Microsoft to clarify what’s possible today.

Some CIO’s see SharePoint access for iPhone as a key enterprise requirement. Smartphone-class handhelds are becoming more pervasive, more capable, and run over emerging fast 3G networks. Those capabilities are a key to exploiting SharePoint anywhere, anytime as it becomes a main arena for online collaborative work by mobile workers.

For consultant Steve Bell, the iPhone seems to give you everything you need now for full SharePoint access, at least in the sites he’s tested. Bell was founder and CEO of Silicon Valley Networking Lab(SVNL acquired by HP/Agilent in 2000), which for seven years was the exclusive certification center for the Wi-Fi Alliance. Today, he's a business planning consultant and coach to startups. He creates SharePoint sites for his clients so they can collaborate online. A long-time mobile device user, his own blog tracks software, mobile computing and network infrastructure issues.

Recently, Bell was at venture funding conference hosted at Microsoft’s Silicon Valley facility, where almost by chance, he found that his iPhone’s Safari Web browser could fully access one of the SharePoint sites he was developing for a client. “I got the [SharePoint] challenge screen, entered my login ID and password, and the entire site rendered beautifully,” he says. “I opened Excel spreadsheets, edited Word documents, sent messages to other [SharePoint] team members.”

Using his own SharePoint site to illustrate, Bell posted a blog entry about the subject on June 11.

Shortly afterwards, at the recent NXTcomm tech show in Las Vegas, Bell tried to access a SharePoint site while at the Microsoft booth, using a just-released Windows Mobile 6.1 smartphone, running the Opera Web browser, and wasn’t able even to get to the challenge screen. He did get the screen with the standard mobile version of Internet Explorer but couldn’t get beyond that screen.

NW’s main Microsoft reporter is my colleague John Fontana, who’s been looking into this on his own. His conclusion is: it’s not elegant, and takes a lot of components, but you can access SharePoint from a mobile device today. One issue, he says, is the need to customize busy, complex SharePoint sites so they’re simpler for mobile users to work with on handhelds.

Based on what I can glean from the relevant Microsoft Developer Network Web site, mobile users can simply append “m/” as the last folder on the SharePoint URL they’re accessing. What happens is they are redirected to a mobile home page. From there, they can navigate to a view page where they can read or write to a SharePoint list “as long as the list has a mobile view.” The framework for mobile view and form rendering uses different controls, based on ASP.Net mobility controls apparently, than native SharePoint pages.

Essentially, via m/, mobile users get a subset of SharePoint functionality. Notably, they can not access the central administration panel, which is very important for SharePoint users, according to one of Bell’s friends, Scott Futryk.

Futryk is CEO and co-founder of Anywhere Anytime Communications, a Cupertino, California consultancy focusing on enterprise online collaboration, and SharePoint is a key element in that work. He doesn’t use an iPhone. Bell emailed Futryk about his discovery.

Futryk found Bell’s claims so unbelievable, that he went to his nearby AT&T story on Monday to play with an iPhone for the first time and see if he could access his own SharePoint sites. His conclusion: “SIMPLY AWESOME” (his emphasis). “I’m very aware of the /m functionality in SharePoint,” Futryk says. “It’s basically a stripped-down experience.”

Working with the iPhone for 30 minutes in the store was an eye-opening experience. “There is no way a single photo can does justice to the absolutely amazing experience of seeing the SharePoint site render flawlessly,” he says. “I had created a test Word doc and used my fingers [on the iPhone touchscreen] to ‘zoom in’ and BAM it opened the document, which had several different size text items and several sizes and several colors.”

He confirmed that he could navigate, access, and use the SharePoint Administration panel. “Everything worked and, again, flawlessly,” he says. Futryck says the /m rendered version of a typical SharePoint home page gives a bare bones text set of links, whereas accessing the same page from IE on a PC shows a fully rendered Web page. That same fully rendered Web page is what he saw with Safari on the iPhone.

After last year’s announcement of the first iPhone, Apple announced a number of enhancements designed to make the iPhone more attractive and deployable for enterprise users. One of the changes, announced in March, was Apple’s decision to license Microsoft ActiveSync, which lets the iPhone synchronize Exchange email, contacts, and calendaring.

In Bell’s view, mobile access to SharePoint has a big, and immediate impact for enterprise users: they can do far more real work online than they can do with just access to Microsoft Exchange email, scheduling, and contacts.

Perspective from NW SharePoint Blogger Susan Hanley

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John W. Cox senior editor Network World

Susan is our SharePoint blogger, a portals and collaboration consultant, and co-author of "Essential SharePoint 2007".

I emailed her some background on this topic as I was researching it, and got her reply last night after I posted.

Susan sent along a good link, to a blog post on mobile SharePoint access by Martin Kearns, a UK-based SharePoint consultant with Microsoft Consulting Services.

Some of her thoughts on this topic....

"Being able to access SharePoint from a PDA is a very big deal for some users – especially at the executive level, so this might be a very interesting finding."

She notes that many of her clients prefer documents via email today, not links to documents, because the assumption is that the link won't work. An interesting commentary on the current state of the art of online applications, I think.

And she notes that mobile access to SharePoint content is possible...with sites properly configured for SharePoint mobile views. "I’m at a client site this week where they have SharePoint and mobile devices and I had my client test access from her BlackBerry. She easily got through to SharePoint but failed authentication, which I think is a setting that can be fixed on the SharePoint server."

"So, what I’m wondering about your iPhone users is what is different for them? Is the UI better because of the bigger screen? MOSS 2007 supports “mobile views” in which you can configure a view that is optimized for a PDA. Is their claim that they can access SharePoint sites that don’t have any mobile views configured? I guess I’m trying to figure out what the “oh wow!” moment is with the iPhone (other than the general iPhone cool factor)."

[From what I can tell, the "wow" factor is indeed the full Web browser access to SharePoint from a mobile device -- the same experience a user gets today with a desktop/laptop Web browser and SharePoint -- John Cox]

"oh Wow" moment

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Thanks to the SharePoint and WM experts posting here. I'm learning a few things already.

I have used a huge # of mobile devices since 1990, as itemized here.... and let me assure you, SharePoint rendered by the Safari Mobile browser is an "oh wow!" experience; and not just because the iPhone is great, or has a big screen etc.

If Scott doesn't get to it first, then I will, at some point over the next few weeks, make a video showing me using my SharePoint WSS sites using my 16GB iPhone, Blackberry, and Windows Mobile Sprint (HTC 6800) Mogul. When you watch the video, you will definitely see the "oh wow!" factor when you access it via the iPhone (also, see Scott's excellent description, previously posted).

I'm sure there are complications with using the iPhone's Safari mobile browser with some (most?) SharePoint deployments -- MOSS vs WSS, etc. And many SharePoint sites are purposefully locked down with no internet access.

There is no claim being made here that this is for everyone; it's just something that astonished me for it's sheer usefulness when I discovered it by accident on June 11. I've been using SharePoint since r2 in 2005; and am quite a SharePoint fan. Seeing all the discussion in the press about Enterprise apps for iPhone, I am surprised this one hasn't been bandied about more; since it is clear to me that no mobile device even comes close to the iPhone in rendering SharePoint sites - not in a way that you would actually want to use them for real work.

This is something that has already proved very useful to both myself, and my startup clients. We can now share/real-time edit all kinds of documents and collaborate from any location, without laptops; i can login and administer their SP sites, etc. It is really good news for both MSFT *and* APPL, as I see it.

I could not even get logged in to SP/WSS on a WM device, even with help from MSFT WM staffers, although that may be possible. I would be very surprised if it can't be made to work; however I doubt if it will produce the kind of SharePoint experience that Scott and I are seeing on the iPhone. I guess we'll find out when someone gets around to making a comparative video and YouTube-ing it or posting it here.

The /m mode feels a bit primitive and DOS-like to me; but I suppose it could be useful to some if they just had to get at something when out on the road.

I'm not a Mac zealot or anti-PC; I'm rooting for both Microsoft and Apple on this one. To me this is an instance where two great technologies play very well together!

steve bell | bell consulting group inc | los gatos ca

Microsoft on browser compatability with SharePoint

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John W. Cox senior editor Network World

This is slightly tangential to this topic, because it deals mainly with PC Web browsers. But, I found it interesting. Microsoft's Martin Kearns, who specializes in SharePoint consulting, sent along a Microsoft TechNet link to planning browser support for your SharePoint deployment.

The key thing that strikes me is Microsoft's distinction between what it calls "Level 1" and "Level 2" Web browsers. Level 1 browsers are those that fully support advanced ActiveX controls. Needless to say, that means Internet Explorer 6.x and 7.x. All the rest, fall into the Level 2 class.

There's a table that shows a feature by feature comparison of what that means for FireFox 1.5, Safari 2.0 and several others (though not Opera).

Again, this is focused on PC Web browsers, and this post is focused on Web browsers running on handhelds. The point is that Safari on iPhone seems to give a full "desktop" experience, though its seems like we can expect some limitations since it won't support the full range of ActiveX controls.

Martin is correct because there are 2 versions of SharePoint

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"

Microsoft's Martin Kearns, who specializes in SharePoint consulting, sent along a Microsoft TechNet link to planning browser support for your SharePoint deployment.
"

Martin is CORRECT because therr are actually 2 versions of SharePoint: 1) Called Windows SharePoint Services 3.0 (WSS 3.0) and basically part of Windows Server, and 2) Microsoft Office SharePoint Server 2007 (MOSS 2007).

Our "accidental discovery" was while accessing WSS 3.0 and not a MOSS 2007 site. MOSS 2007 is a "superset" of WSS 3.0. Our discovery was a dramatic advancement to the rather limited access to basic "lists" with a Windows Mobile device thru "/m" access. What we discovered, again accessing a WSS 3.0 site, was that the iPhone fully rendered everything we tried, including accessing documents, calendar,links,tasks, etc ... and even the Admin backend ... EXACTLY as we have done through a full IE 7 desktop browser.

Thank you Martin for pointing this out - we do not have a full MOSS 2007 site that we can test with an iPhone so this part is a TBD if anyone is game, we'd be glad to try.

Scott Futryk

CLARIFICATION: SharePoint - WSS 3.0 versus MOSS 2007

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After posting earlier today (I am in Silicon Valley, PST time) I realized that it would be important to explain the differences between the 2 SharePoint versions - the bottomline is that the two SharePoint versions share a LOT in common, as far as iPhone access is concerned. There is actually a third SharePoint "custom version" - since SharePoint is by it's very nature a full .NET dev platform - there will be a question as to how well the iPhone can render "custom code". Part of this "customized" version also comes from an wide array of third party developers that have written everything from custom webparts and add-on to master pages and CSS enhancements, so there again is an unknown

So, this "story" about the "SharePoint and the iPhone has a whole lot of combinations and permutations. However, at the core of all of this is SharePoint and it's underlying .NET architecture.

Let's go directly to a Microsoft site to see how Microsoft defines SharePoint and what the differences are between WSS 3.0 and Moss 2007:

http://office.microsoft.com/en-us/sharepointtechnology/FX101758691033.aspx

Right on top is

Microsoft SharePoint Products and Technologies provide a host of features and functionalities for Collaboration, Portal, Search, Enterprise Content Management, Forms Driven Business Process, and Business Intelligence.

All servers inherit a set of shared platform and management capabilities from Microsoft Windows SharePoint Services 3.0. The following tables are broken down into functional areas and provide a comparison of features available across the different editions of Microsoft SharePoint Product and Technologies.

There is a comprehensive list of "Features" but note in particular and look at the comparison of WSS 3.0 and MOSS 2007 - MOSS 2007 SITS ON TOP OF WSS 3.0 and has these "Features" in common (with minor exceptions):

COLLABORATION

MANAGEMENT

PLATFORM

While there are MANY terrific SharePoint bloggers and blog postings, here is one that greatly simplifies the differences and common base:

http://blog.craigbailey.net/2007/11/clarity-sharepoint-wss-versus-moss.html

Currently in version 3.0, WSS is a free add-on to Windows 2003 Server. WSS is the foundation of SharePoint. It provides a stack of features (or services), including document management & collaboration, Wikis, Blogs, RSS feeds, strong Office integration (Word, Excel, Outlook, Access, PowerPoint) including alerts and synchronisation, basic workflow and some search capabilities. It has the foundational elements such as security and storage services.

Many intranet requirements are completely catered for with WSS. And WSS can be used quite effectively as a web site too.

Finally, it's important to reference the whole issue of the current incarnation of "Windows mobile view" of a SharePoint site as found in the "/m" views. Here is an excellent blog entry:

http://blogs.msdn.com/martinkearn/archive/2006/04/21/SharePoint-on-your-Phone_2100_.aspx

SharePoint on your Phone!
One of the interesting new features in MOSS 2007 is the support around mobile devices. In this article, I’ll aim to give you a quick overview of how you can get the next version of SharePoint on your phone.

What are Mobile Views?

Every list and library in MOSS 2007 or WSSv3 is capable of hosting ‘Mobile Views’. These are standard views of lists or libraries that an administrator has defined as being mobile enabled. You can also view individual list items in mobile form.

Conclusion:

While there is not YET a perfect "mobile experience" for SharePoint, we still believe that the iPhone "accidental discovery" that Steve Bell made on June 11, 2008 - ironically at the Microsoft Silicon Valley Campus and over the ATT Edge network - is still a "oh WOW" ...but lets see what any of you SharePoint gurus out there think !!

Update from Sue Hanley: iPhone fails to access MOSS site

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John W. Cox senior editor Network World

As mentioned above, Susan is NW's SharePoint blogger. A consultant, she's at a customer site this week, a big SharePoint user.

I'm passing on two items from her, one her initial reaction yesterday after reading the original post here and, second, a trial run that she and her client took at the client's MOSS-based site just today.

First this:

"Just read your post and the link to Steve Bell’s blog. Now I think I can say for sure – the “wow!” factor is the user experience – it’s beautiful! Moreover, it looks pretty much exactly like SharePoint on my laptop – without the requirement to set up a special view, from what I can tell. Definitely really, really cool.

"The question I guess is whether or not the same experience happens for a corporate user on an enterprise site with all the typical IT-enabled security.

"I’m in a big meeting for the rest of the week at a client site where they are major SharePoint users and I’m hoping that someone will have an iPhone so we can see if it works in this context If it does, then I’ll definitely jump on the “this is huge!” bandwagon."

Today, she and her client tried to access the MOSS site with an iPhone...and failed.

Here's her brief, BlackBerry report:

"Interesting.

"We just tried at my client site and couldn't get to the network because the access was blocked due to security. This is actually good because if it worked, it probably wouldn't be good news for the IT security folks here!

"I am assuming that your guys are not accessing sites that are behind a network that requires a secure token for access or where the phone would have to be authenticated in some way.

"We got closer to the MOSS SharePoint site with the BlackBerry yesterday than with the 'unregistered' iPhone today. I was really hoping for a different outcome!"

According to Bell's original account, when accessing the WSS site with iPhone/Safari, he encountered the SharePoint challenge screen, entered username/password and was able to access SharePoint.

Perhaps the MOSS site of Sue's enterprise client has a higher level of security? I'm wondering what might be needed to let this user's iPhone access the site?

This is not necessarily the iPhone failing to access MOSS 2007

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Sue’s effort was NOT necessarily a failure of the iPhone to access MOSS 2007, it was a failure to get to the authentication screen. The real test is once there, I am betting that the iPhone will connect to the “base MOSS 2007 “Collaboration” functionality exactly as we did with WSS 3.0.

As Sue wrote, that’s actually very good news, because the Blackberry is already a “trusted client” and the particular security authentication probably doesn’t recognize the iPhone. Remember, the Blackberry has a long history of trying to penetrate the IT security veil – and the iPhone is just on the verge. Additionally, I don’t have an iPhone personally, but there is supposedly the iPhone 2.0 “software update” coming soon (end of June they said) that would allow the iPhone and Exchange Server to co-exist, multiple security settings, etc. Perhaps the answer is part of that.

Our WSS 3.0 sites had full Active Directory/SSO authentication but not anything else – the secret to get to the SSO/AD challenge/response dialog box.

SharePoint Connection Failure and iPhone 3G

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As a SharePoint Consultant myself, I have been meditating on what can be done with SharePoint on the iphone. I was also surprised to see how beautiful the sites look on it - soooo much better than what you get on WM. My focus is on diversity in reporting from SharePoint lists and libraries using the iPhone and I see loads of possibilities. In response to the above posts, I think Sue's effort to authenticate on a server that had not certified that phone was to be expected and not relavant to what iPhone and SharePoint can do together - but more a result of security constraints.

I believe that the security of the iPhone 3G is far superior to the current iPhone and may meet the needs of IT groups so that connections to intranet sites/sharepoint sites would definitely be possible after July 11th.

iPhone supports MOSS 2007

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I have tested the new 3G iPhone to access my SharePoint 2007 portal i.e. MOSS 2007.

But there are some limitations i.e. unable to view flash and Excel Services output. I am not sure about other limitations.

Having said that for normal SharePoint document library and instanet access, iPhone renders the site pretty good. I can open word documents from my sharepoint and it looks good.

SharePoint Aunthetication

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Just to add..

I accessed the site using Windows Authentication and it let me in. The new browser with iPhone firmware v2.0, it can handle encrypted password. With earlier version it was only supporting plain text password which was not good but with new firmware all good.

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