Microsoft addresses ZoneAlarm patch snafu

Microsoft is re-issuing one of its advisories from this week's Patch Tuesday after some ZoneAlarm users complained they had dead Internet connections after installing the fix. Tuesday's MS08-37 update, which fixed a major DNS bug, now has an updated FAQ section that points ZoneAlarm and CheckPoint Endpoint Security customers to their respective Web sites for updates on how to fix the lossed Internet connection. Microsoft itself is not updating the actual patch.

ZoneAlarm users are being told by the company to install the latest version of the affected software, switch Internet Zone Slider to "medium" or uninstall the Windows DNS update. CheckPoint also recommends not installing or uninstalling the DNS update as the main course of action. There are software updates available for CheckPoint customers that want or need to install the DNS patch. If the affected computer is the only one in the house or office, the Windows Update uninstall might be the quickest way to get back online for stranded users.

• Security
• Check Point
• Microsoft
• ZoneAlarm