You knew the argument had to come up sometime: survive the economic downturn by using open source to help you save money. Now ComputerWorld blogger Steve Vaughan-Nichols makes that claim in his Linux Will Save Us blog post. The title almost has religious overtones. I found Steve's article thanks to blog posts by Alan Shimel and Michael Farnum. Whether it's iPhones, Linux vs. Microsoft or Macs vs. PCs, there's always a group who are so overly passionate about their favorite hammer that everything else looks like a nail. I've developed many products on Linux, Windows and some even on Macs, to know that taking your favorite technology too seriously creates other blind spots in your logic and decision making. That said, I can't claim I've never done the same, but hopefully I've learned from those experiences. (My picking on Apple is all in good fun, btw.)
OK, now back to Steve's post about ditching Microsoft and switching to Linux. There's also the matter of practicality. Yep, Linux software is free, but Linux isn't. Especially converting to Linux. Converting could actually lead to laying off people on your IT staff to get the skills necessary to move to Linux. (I hate it when we refer to employees with impersonal phrases like retool or upgrade.) How about all those ASP.NET and SharePoint applications and the developers who created and support them? And despite up and coming Exchange clones, it's still arguable there isn't really an Exchange replacement that can support large enterprises. An you'll still need to pay for support from Red Hat, Novell or others. How about retraining users so they can be productive on a Linux desktop using Open Office? What's the productivity hit to the business for that? Plus there's the cash outlay to replace all the other software you use (systems management, virtualization, etc.).
Having just returned from Microsoft's Worldwide Partner Conference, I was really struck by the sheer mass of companies pulled by the wake Microsoft creates in the market. There were partners from all over the world and it seemed there were even more attending WPC from companies located outside the United States. Linux also has its mass of companies that follow in the open source's wake and it may even be larger than Microsoft's. I'm sure there is some IDC or other analyst study containing these numbers. We all like to pick on the easy targets, like Microsoft, Cisco and Apple, but the fact of the matter is that competition is good and we all benefit from the fact that commercial and open source technologies are better because of it.
So while Steve's idea for promoting Linux by saving money is thought provoking, the idea's not likely to take a foothold anytime soon. Plus, by the time you converted, the economy would have turned around years before.
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Mitchell Ashley is CEO and Chief Strategist of Converging Network, LLC, providing product and technology strategies to emerging technology companies. A serial entrepreneur, Mitchell has created many successful products and services in the networking, security, convergence, Internet and IT industries. In addition to blogging for NetworkWorld, Mitchell regularly blogs at TheConvergingNetwork and co-hosts the widely popular Still Crazy After All These Years podcast.
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A few flaws in your argument
Ok, time to poke some holes:
Yes, that's true. But if you go the Windows route, you'll have to spend a good deal of money on Windows licenses. Probably on Windows tech support as well, but I don't know how much Windows tech support costs, if anything. However, while I don't have the numbers in front of me, my guess is that the cost of Red Hat, Novell, etc. support will be a most equal to the cost of Windows licenses, and probably much much cheaper. Again, sorry that I don't have hard numbers, but neither did you, so we are even. And don't forget that forgoing paid support altogether can be a viable option in Linux do to the strength and helpfulness of the Linux community. Many times, 20 minutes spent to make a forum posting and wait for the answer has served me far better than spending 30 minutes on hold, another 20 minutes trying to explain my problem to the tech support guy, and another 15 minutes while he reads an irrelevant step-by-step "solution" out of the book on his desk. But that was with a proprietary company's tech support. I have never used nor needed Red Hat or Novell tech support, so I can't speak for them.
The productivity hit there is probably about as much as trying to retrain the workers to use Office 2007, with its radically changed interface. In fact, Open Office still maintains an interface that is similar to the old Office 2000, 2003 interface, so it might actually be smoother to transition from Office 2003 to Open Office than from Office 2003 to Office 2007. Not to mention the cost incurred by having to buy all those Office 2007 licenses so that people can actually do something with any OOXML files that come their way. Did I mention that Open Office 3.0 can also deal with OOXML files, and that Open Office currently supports the international standard document format, ODF, which is an open specification and therefore compatible with a large list of office applications? Of course, if long-term document fidelity and preservation isn't a concern, one can also use the Microsoft formats in Open Office.
Additionally, if you have any workers that need training from square one in a given area, then there is zero cost in learning a Linux method first since they never picked up any Windows bad habits in that area.
Ok, I'm not sure I understand this point. If you are replacing it with open source stuff, odds are that the software you get will be gratis, though, again, there may be a support contract that you can buy, if you so choose. But again, compare that to the license fee you would otherwise pay.
As a parting shot, I agree that competition is good and necessary for innovation and a vibrant economy, but remember that Microsoft has historically been against competition and to this day faces heavy fines from the EU for its criminally anti-competitive tactics.
I'm not to make the argument that Linux can single-handedly pull the economy out of the fire, but I have seen that, in many fields of work, Linux offers irrefutable advantages over Windows in terms of features, security, cost, and reliability.
>> Converting could actually
>> Converting could actually lead to laying off
>> people on your IT staff to get the skills
>> necessary to move to Linux.
That's life in the big city!
Seriously, this isn't always a bad thing; as Clint (playing Dirty Harry) once said: "there's nothing wrong with shooting, just as long as the right people get shot".
Your good IT staff will recognise the opportunity for what it's worth and will retrain. I mean, if I were a Microsoft support guy, would it really *harm* me to have Linux on my resume? Don't think so!
The poor ones will dismiss the whole thing as "a fad", and will move on to like-minded companies... and will all be out of a job in five to ten years time when their skills are no longer required. This will benefit the company no end. The new hires and retrained people will command higher salaries perhaps, but one skilled *nix person is worth (at least) five MSCE zombies, whose answer to every problem is to reboot then reinstall.
>> How about all those ASP.NET and SharePoint applications
>> and the developers who created and support them?
Good point. And if those apps and developers are really essential to your company, and it's not easy to move them onto a another platform - and let's face it, it's rarely easy to accomplish such a thing - then stay with it. On the other hand...
>> And despite up and coming Exchange clones, it's still
>> arguable there isn't really an Exchange replacement
>> that can support large enterprises.
Are you serious? Exchange is email and calendaring: nothing more, nothing less. There's open source alternatives if you look. And if you want to stay proprietary, Lotus Notes does what Exchange and Sharepoint and ASP.NET combined do; three for the price of one! And it's cross-platform (Windows, Mac and Linux) to boot.
>> I was really struck by the sheer mass of companies
>> pulled by the wake Microsoft creates in the market
None of which means that any of Microsoft's stuff is any good. There's safety in numbers. "Nobody ever got fired for buying Microsoft" still holds true... but not for much longer, methinks.