Microsoft recently announced a new measure to crack down on certification exam cheating (http://www.networkworld.com/newsletters/edu/2008/070708ed1.html) and I applaud their efforts. I have stated before (and countless others have said the same thing) that to increase the value of a certification, you must curtail the ability for people to cheat. I believe a lot more could be done, but that would involve a large commitment of time and money – but hey, it is only their certifications and certification program that is affected right?
Under the new program that will be implemented later this summer, If a person or a test-center is caught cheating they will stiff punishment. Peggy Crowley, the anti-piracy program manager for the Microsoft Learning department said “We used to have a year-long ban for some things and a lifetime ban for other things and then we decided that cheating is cheating across the board and why delineate between the two? So we decided to do a lifetime ban for all forms of cheating.”
This is all very good news for the certification program and bad news for cheaters. Test takers will face a lifetime ban and test centers that are caught will face suspension (but can petition for reinstatement after three years). Here is the kicker though, the test-center (CPLS) and can seek reinstatement after three years; the test-taker is still banned for life. This is where I have an issue with this new measure. A test-taker caught cheating has a life-time ban, but a test center faces a three year suspension? But didn’t Peggy just that “cheating is cheating”? So why should there be a difference in the punishment meted out – cheating is cheating right?
A test center should face the same penalty as the test-taker. But this is not the case? Why is this? I wasn’t invited to the meetings to discuss this subject, so I can only surmise here, but this definitely seems to be a case of double-standards. My first thought was that since many test centers are also CPLSs that Microsoft doesn’t want to alienate the CPLSs? Which I am sure was not the case. But still, in the end, what does a test-center (CPLS) face: SUSPENSION (and they can seek reinstatement after the suspension), followed by double-secret probation. The test-taker who cheated has lost their livelihood. Since cheating is cheating, seems to me that the test-center (CPLS) should face the same punishment as the test-taker. At the very least, the manager/owner/test administrator of the test-center (CPLS) should also face a lifetime ban as well.
I invite comments on this subject – pass them on along to Microsoft as well – let them know that “cheating is cheating” and that the test-centers (CPLS) and the test-taker should face the same punishment and not have Microsoft treat the test-centers (CPLS) more leniently than the test-taker. The Hot-Stove Rule of punishment should prevail here: Touching a Hot Stove invokes immediate, consistent and impersonal punishment.
Randy Muller, MCT, MCSE, MCSA, MCDST, is currently an instructor with Global Knowledge, specializing in teaching Certification Boot Camps as well as courses on Exchange, Server 2008 and Office Communications Server.
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