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Out goes Cisco, in comes ShoreTel VoIP for the City of Oakland

By Cisco Subnet on Thu, 08/14/08 - 5:15pm.
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The City of Oakland, Calif., has been experiementing with unified communications for 10 years and installed a Cisco VoIP system in 2003 but that was swapped out for a Shoretel system. View this 4 minute video about why the city chose Shoretel, how the system integrates with the rest of the city's office infrastructure and why the system isn't used by the city's 911 emergency network.

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where is the rest of the

0

where is the rest of the article

Just the video

0

 Thanks for your question. There is no written article to accompany this video.

Linda Leung

Cisco Subnet Editor

Go to Cisco Subnet for more Cisco news, blogs, discussion forums, security alerts, book giveaways, and more.

Out goes Nortel

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Should read out goes Nortel as it looks like Meridian phones replaced. if one of the sites was running Cisco IPT gear from 2003, it was not shown in the takeout video, and could be upgraded to 2008 technology as alot has changed since 2003. ... my $0.02

Now Your Reaching

0

The guy says in the video they moved off of Centrex. So those are probable Centrex CO phones used by Telco's for hosted solutions. They probable would have came off those phones long before if the Cisco system worked better for them in the first place. Pretty sad that Cisco couldn't perform better then Centrex if you ask me, even if it was 2003.

Before you start saying the system is still in the 911 center, look at the phones they say Avaya.

In Cisco's defense they probable got the system for free for the Shore Tel commercial that we just saw.

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The Cisco Subnet blog is written by Network World managing editor Jim Duffy and is the official blog of Network World's Cisco Subnet community. The Cisco Subnet site is managed by Online Community Editor Julie Bort. Cisco Subnet is the independent voice of Cisco customers and is your gateway to daily Cisco news, blogs, opinion, books, prize giveaways and more. Visit the Cisco Subnet home page daily and while you are there, subscribe to the Cisco Alert e-mail newsletter, which includes news and views generated by the Cisco Subnet community as well as Cisco-related stories on Network World and elsewhere on the Web.