The City of Oakland, Calif., has been experiementing with unified communications for 10 years and installed a Cisco VoIP system in 2003 but that was swapped out for a Shoretel system. View this 4 minute video about why the city chose Shoretel, how the system integrates with the rest of the city's office infrastructure and why the system isn't used by the city's 911 emergency network.
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where is the rest of the
where is the rest of the article
Just the video
Thanks for your question. There is no written article to accompany this video.
Linda Leung
Cisco Subnet Editor
Go to Cisco Subnet for more Cisco news, blogs, discussion forums, security alerts, book giveaways, and more.
Out goes Nortel
Should read out goes Nortel as it looks like Meridian phones replaced. if one of the sites was running Cisco IPT gear from 2003, it was not shown in the takeout video, and could be upgraded to 2008 technology as alot has changed since 2003. ... my $0.02
Now Your Reaching
The guy says in the video they moved off of Centrex. So those are probable Centrex CO phones used by Telco's for hosted solutions. They probable would have came off those phones long before if the Cisco system worked better for them in the first place. Pretty sad that Cisco couldn't perform better then Centrex if you ask me, even if it was 2003.
Before you start saying the system is still in the 911 center, look at the phones they say Avaya.
In Cisco's defense they probable got the system for free for the Shore Tel commercial that we just saw.
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