What Do You Think of Coradiant’s TrueSight AIM Tool?

Last week we posted a matrix to make sense of the sea of performance management vendors. This week we begin a series of profiles and user reviews of products in the upper right quadrant of that matrix—tools that monitor application performance in production environments. In coming weeks we will profile all the leading vendors in this quadrant, and we will ask bona fide users to share their experiences to help our readers determine which tools fit their needs. First up is Coradiant.

Coradiant’s TrueSight AIM (Automated Incident Management) appliance is an end-user experience management tool for web-enabled applications. Especially popular among software as a service (SaaS) vendors like Salesforce.com, Coradiant's TrueSight appliance passively monitors each end user’s experience via a tap or mirrored port in the data center. The appliance not only watches what the web application is doing, it gleans what normal is—and when performance degrades from normal, TrueSight AIM flags and reports on the deviations and converts all user incidents into a summary of those most important to performance health. The appliance also includes a correlation engine that helps locate problems and provides data needed to correct them.

While a passive monitoring approach such as Coradiant’s provides a more complete picture of application performance health compared to synthetic testing, it also accumulates mountains of data. TrueSight AIM addresses the information overload problem by applying computing power to the data and to deliver digested and actionable information.

TrueSight AIM comes in 500 and 1200 Series models, differentiated by capacity and throughput. The 500 Series can handle up to 400 object hits per second (a.k.a. HTTP requests per second), while the 1200 Series handles up to 2000 hits per second.

If you have deployed a TrueSight AIM solution, tell us what you think. Does it live up to your expectations? What were your impressions? A simple "I like it", "I have mixed feelings", or "I hate it" response is fine—but if you have insight to share with the community, then talk all you want. You can post a reply to this blog using your name or anonymously. 

• Application Performance Management
• Coradiant
• review
• TrueSight AIM
• TrueSight IM