This week I am presenting at the Cisco Networkers conference in Brisbane, Australia and yes, I am fully aware of how special this country is and I am taking the time to enjoy the amazing food, wonderful scenery, and friendly people. While presenting part of an 8 hour techtorial on Unified Communications, I asked the audience about fax communications in their IP environments as I discussed the fax over IP slides in the presentation. My basic question was -
How many of you deal with fax communications in your Unified Communications environments?
I would say about 80-90% of the 100 or so attendees raised their hands. I am expecting that I would see similar numbers in most other parts of the world as well. This is one thing that I love about participating in technical conferences outside of the US. Presenting at international conferences such as this, provides me with the opportunity to deal directly with large numbers of Unified Communications customers and partners in places that I do not usually have much exposure to. While I would not read too much into my anecdotal hand-raising survey, I believe this reinforces the fact that globally fax communications are an important part of a comprehensive Unified Communications solution.
More to come from Networkers Australia in a few days!
-David
David Hanes, CCIE 3491, is an engineer within Cisco's Customer Advanced Engineering (CAE) team, where he assists with fax over IP (FoIP) solution design, troubleshooting, and new product testing. David is the co-author of the book Fax, Modem, and Text for IP Telephony and regularly speaks and provides training on Cisco FoIP solutions. Since joining Cisco in 1997, David has held various positions within the Cisco TAC organization including Team Lead for the Multiservice Voice Team and TAC Escalation Engineer for VoIP technologies.
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