What do you think of NetQoS’ Performance Center?

This week we solicit feedback from NetQoS customers about their experiences with the NetQoS Performance Center application performance monitoring solution. NetQoS has its cross hairs trained squarely on the top end of the market—enterprises, service providers, and government entities with the world’s largest networks, and to win these customers over NetQoS has aggressively pursued partnerships and joint marketing with vendor partners, most notably Cisco.    

Under the banner “performance first”, NetQoS markets its Performance Center as a platform into which a suite of individual product solutions fit to address a variety of performance problems. As Steve Harriman, NetQoS’ senior marketing vice president, explained to us, NetQoS is pursuing a holistic approach to matching products to problems rather than hawking a collection of standalone products. Harriman describes the Performance Center web portal as “the product glue that makes this comprehensive approach possible,” but he is quick to add that NetQoS is hell-bent on avoiding becoming what he calls a “monolithic boat anchor”.

Included in the NetQoS product suite is SuperAgent that monitors TCP application performance, a product called ReporterAnalyzer that provides visibility into how application traffic is affecting network performance, VoIP Monitor that tracks call quality, GigaStor that incorporates long-term packet capture and analysis into the NetQoS Performance Center, and NetVoyant that provides SNMP-based device performance monitoring.

Founded in 1999, NetQoS boasts some 240 employees and more than 900 customers. The company is betting on close relationships with partners to fuel future growth. NetQoS has what Harriman describes as a “special” relationship with Cisco, in which NetQoS application performance measurement is integrated with Cisco’s Wide Area Application Services (WAAS) solution to restore the application performance visibility that the WAAS solution obscures. NetQoS also has strategic partnerships with EMC, F5 and Microsoft to flesh out their capabilities and capitalize on joint marketing and sales.

If you have deployed NetQoS’ Performance Center, tell us what you think. Does it live up to your expectations? What were your impressions? A simple "I like it", "I have mixed feelings", or "I hate it" response is fine—but if you have insight to share with the community, then talk all you want. You can post a reply to this blog using your name or anonymously. 

• APM
• Application Performance Management
• netqos
• Performance Center
• review