What Microsoft did to prevent Google from stealing its big customer

Just how far will Microsoft go to prevent Google from stealing its customers? A flight in July from Seattle to Cincinnati, Ohio to Procter & Gamble's HQ by Microsoft's COO Kevin Turner, who persuaded the soap manufacturer to halt its testing of Google's personal productivity software as a potential replacement for Microsoft. Turner returned with a bigger three-year contract, reports Bloomberg. "Losing a Procter & Gamble would be something where I don't think I'd sleep well,'' Turner is cited as saying. "I want to make sure that anybody that knows anything about it would also not sleep well.'' Turner promised P&G an early peek at plans for Web-based software and gave the company the flexibility to shift between those and standard applications, reports Bloomberg.

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• Microsoft
• Google
• Kevin Turner
• P&G
• Procter & Gamble