Assisted by my trusty clan of Meerkats, who use unscientific measures like the attitude of the cobras and the presence of edible bugs, here is the Thinking problem management! ratings of blogs that rock for October 2008:
Ronald is an IT firefighter who enjoys the thrill of solving and analyzing problems. He was painted into a corner to become an IT firefighter because as a network engineer he quickly learned that everyone blamed the network, when there was a problem. He now works in the field of infrastructure architecture and service management.