A recent British Telecom survey finds that more than half of organizations sampled are using VoIP in "production" environments. This figure is up from a 2007 statistic of 31%, proving that the industry continues to quickly adopt IP telephony as a primary communication solution.
When questioned about what issues still surrounded IP telephony platforms, network reliability, security, and voice quality were named. These were also issues that were also at the forefront of customers when choosing VoIP platforms.
The trend continues towards rapid replacement of existing non-IP, or even hybrid architectures with "full IP" solutions. The survey also states that 20% of firms are still deploying and planning IP telephony rollouts, with a significant majority (71%) expecting these solutions to by fully deployed within the next two years.
These numbers and conclusions aren't necessarily anything 'new' in the industry of IP communications and convergence, however, the proof of continued migration to VoIP is definitely 'in the numbers.'
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