Our IT guys shouldn't tell we editorial types to disassemble any sort of technology in a troubleshooting effort:
It's not my phone, though my mini-screwdrivers were used to perpetrate the crime. But, if you're trying to reach Denise Dubie, she may have a little trouble responding.
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ouch
Open heart surgery, live on your blog...love it Jason. Did the patient recover?
Sadly, the patient didn't survive
But the phone was replaced under warranty... my colleague is thankful for the Verizon rep that looked the other way on the "unauthorized" repairs.
Hmm...
Hey, I resemble that remark...
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