Podcast of my conversation with Willie Oosthuysen, Cisco, Director: Systems Engineering Middle East Africa. We talked about how Cisco assists customers during major incidents, people/processes, network management, instrumentation, power and the credit crunch.
Ronald is an IT firefighter who enjoys the thrill of solving and analyzing problems. He was painted into a corner to become an IT firefighter because as a network engineer he quickly learned that everyone blamed the network, when there was a problem. He now works in the field of infrastructure architecture and service management.
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