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Nortel employees speak out: Hopes of becoming multimillionaires dashed

By Brad Reese on Mon, 01/12/09 - 8:17pm.
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The Current

As the media dedicates many column inches discussing the future of Nortel the company, the employees are often the forgotten bit players. The Canadian Broadcasting Corporation (CBC) has produced a documentary about two Nortel employees in Canada - Mark Lavoie and Paul Arbour - and how the specter of job cuts is looming over their heads and how it is affecting their families. These are real people with fierce loyalties to a company that "keeps letting them down," says CBC news reporter Julie Ireton in her report '16 Rounds and Still Standing'.

Julie IretonThe title refers to the 16 rounds of layoffs at the company, according to Ireton.

At the 9:00 minute timeline below, Lavoie speaks about the dashed hopes of Nortel employees becoming multimillionaires.

Meanwhile at the 19:30 minute timeline, Ireton relays information that Nortel has a multimillion dollar debt payment due Thursday of this week.

Listen to documentary:

Additionally, CBC News is speculating in a report today that Nortel maybe forced into bankruptcy if it can't make its debt payments this week.


How do you feel about the dashed hopes of Nortel employees becoming multimillionaires?

Brad Reese
BradReese.Com Cisco Refurbished
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Severance pay

0

21.8 years of Nortel were enough for me. Mike Z. keep the same mid-management that daily were bleeding the company dry of cash. They layed off the true workers of Nortel and keep the high dollar mid-management thieves. Now they stopped my severance package tell Mike Z. I hope you can sleep at night. I hope the next time he looks for a job they tell him (yea right) good job you did for Nortel.

Thanks Alvin

0

Thanks Alvin, noted earlier this week that severance payments to laid off Nortel employees have been frozen by the bankruptcy. The contact number for laid off Nortel employees and pensioners: 1-800-676-4636.
Brad Reese
BradReese.Com Cisco Refurbished

It started with Bay Networks

0

I started at Nortel in the 80's and was layed off in 2006. I can tell you that the problems began with the Bay Networks merger.

Bay was checkmated by Cisco, and for some strange and sad reason Nortel decided to follow Bay's losing managers and strategy, turning a once strong and proud company into an also-ran in the enterprise market.

They destroyed a vibrant reseller marketing strategy and replaced it with a non-functional direct touch plan that did nothing but compromise decades long reseller relationships and allow valueless ex-Bay reps. to receive compensation for work they didnt do (i.e.- Hey Mr. Reseller what business are you about to close? I need to know so that I can get comp'ed on it).

Some wedged themselves between high-end clients and the Nortel resellers that had spend years building real relationships, declared themselves owners of the accounts and proceeded to undermine long-term plans with short-term sales goals.

Those scenarios ran rampant thoughout the company from 2000 to at least 2006. And the result: resellers that were once fiercly loyal to Nortel now sell 5-10 different telecom solutions with Nortel just another player in the middle of the mix.

Actions speak louder than words and despite touting the importance of their enterprise resellers, Nortel (via Bay Networks) decided that a couple thousand internal reps. could do a better job than ten thousand reseller reps. Obviously they were wrong.

Bay Networks Comments

0

The comments in the aforementioned blog about Nortel and their demise is right on point. I provided 22 years of service to Nortel and left last year. Since the Bay Networks aquisition and then the subsequent Alteon aquisition, the focus and strategy of the company changed away from the culture that made the company strong. It was built around relationships with customers.

I was not in the Enterprise side but served in the Carrier space. The success model was consistent. Carrier companies, like resellers, demand attention to the long term health of their businesses. Focused teams around our clients with objectives to listen, learn, and react to client's business needs in both a short and long-term view were vital.

With the influx of Enterprise talent that were focused on short-term relationships, eventually everything went toward that strategy and away from strong, long-term relationships. As part of short term focused strategy, they outsourced their manufacturing, development and systematically "outsourced" of all of their valuable assets. This trend included the people/personnel and direct control of development and manufacturing that made it a strong company. Without people, manufacturing and development assets, what is left? This is exactly what potential buyers and clients are asking now.

The key factor is the loss of the culture that focused on value over a long period of time. Without that, Nortel became a moderate "me too" provider without a future. Markets and Clients reward and punish appropriately over the long term. This market correction just spelled the end to a great company.

Re: Bay Network Comments

0

WRONG!

One of the reasons NT is in its current state is due the attitudes of long-timers like you two, who probably added no value to the company and focused on legacy products/technology.

The Bay Networks aquisition was one of the best buys out of Roth's outrageous spending spree. The people were dynamic and products leading edge, providing a real alternative to Cisco in the enterprise space...which many customers loved.

Most of the very good Bay people (techy's, senior managers, sales guys etc) left when they saw what Nortel were doing to the company.

The Nortel ethos of politics, bureaucracy, non-reward and the 'NT boys club' was the reason for the demise of Bay Networks...and Nortel.

Also not taking advantage of emerging technologies such as IPT when voice is there "heritage"..prior to the likes of Cisco is a major factor.

Vyatta VP Dave Roberts Wrote:

0

Vyatta vice president Dave Roberts wrote:
Dave Roberts"In the telecom growth spurt of the late 1990s, Nortel was one of the fastest growing companies and stocks in the world. Unfortunately, the company got very off-balance as it grew. It was very clear when I was there that anybody who wanted a long term career in Nortel had to be associated with the carrier group, preferably an optical product line. That was where all the momentum was within the company. If you were an employee working on other things (enterprise products in my case), it was clear that you weren't going to get any of the investment, attention, or promotions. In contrast, the optical management teams were masters of the universe.
"When the bubble burst in late 2000/early 2001, the company's 'core businesses' were smack in the middle of the action (or sudden lack of action, really). With the chair suddenly pulled out from under it, Nortel could not retrench quickly enough. They had allowed many of their other businesses to decay as the company got tunnel vision with all-things-optical, and there was nothing to fall back on. This was not the beginning of the end, but rather the end of the beginning, however."
Read more
Brad Reese
BradReese.Com Cisco Refurbished

Nortel Management

0

I started with the company in 1974 and left in 2002 and all but the last 3-4 years I considered it a privilege to work at Nortel. I spent most of my career in the manufacturing, operations, quality and service side of the business. Ten of those years were dedicated to developing service programs and relationships with Nortel's channel partners.

John Roth, Bill Conners, Frank Dunn, and other so called visionaries at Nortel were at the root of the demise of this once great company. They were so consumed by acquisitions (Bay Networks) and competing against John Chambers at Cisco. By focusing all energies in trying to be like Cisco they began to ignore their core businesses.

Roth, Conners, Dunn and other yes men/women dismantled a world class manufacturing and egineering team after they already spent millions of dollars in upgrading facilities. These so called bright of the brightest began to shuttle Nortel’s highly respected distribution strategy and started competing against their channel partners.

Wasnt Bay.. It was Nortel

0

I started in 1999 and left in 2005 (voluntarily), and worked in the Enterprise division. I can categorically say the issue was NOT the Bay Networks acquisition. It was inept management from the top, and a failed understanding of how to properly integrate multiple acquisitions. That combined with putting to much emphasis on one product (the optical line) led to there downfall. Lets look at this..

- Bay Networks. Arguably the #2 or #3 R&S/Switching vendor at the time of the acquisition. When 3Com went out, they were the only credible alternative to Cisco. There was competent leadership, engineering, and sales in this division. The problem came down to support from Mother Nortel. There was a complete drop in R&D, and very few new products made it to the field during the first few years after the acquisition. This combined with Nortel sucking engineering talent out of the BayNetworks business into the Optical business caused a huge loss of sales inside that division.

-Clarify. I'm not sure what Nortel was thinking when they did this. They purchased a CRM company for many billions of dollars, with no idea on how to market, sell, or support the product. This left us ALL scratching our heads, and wondering what master plan Nortel had. Well, as it turns out, they had none.

-Alteon. See BayNetworks. Nortel had no plan to keep Alteon employees around. Once the acquisition was done, most of them left.

Also, a little known secret.. for the first few years of the BayNetworks acquisition, legacy BayNetworks employees were DISCOURAGED from talking about PBX's to there customers. Mother Nortel did not want to step on the feet of there partners. It wasn't until 2000/2001 that this changed.

It was always perceived that Management was tinkering in product development as well. A product development life cycle would start, and then half way through be killed, and then re-spun. There was about 3 false starts on a IPT platform before one was actually released. Because of this, Nortel trailed Cisco and Avaya, and was never able to catch up.

They will not come out of Chapter 11, they will liquidate. Most of the engineering/sales talent has LONG since left, leaving a shadow of what once was. While there marketing department has picked up some in the past few years with some good advertising campaigns, it cant make up for a far inferior product.

The CS1000 was not, is not, and never will be competeive to CallManger or the Avaya offering. There routing and switching line is made up primarily of off the shelf components, with poor software. Why in 2009 are they still selling "routing switches" with barely basic routing functionality on them (ERS5xxx, 4xxx)?

It's sad to see a company that once gave us the Option series of PBX's, Accelar, Solid Routers, and a top notch optical product be reduced to the Networking industry equivalent of Gypsy's selling used nick knacks at a flea market.

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