Almost every technology that is present in the modern enterprise requires constant attention and re-evaluation. Your collaboration and communication solutions are no exception to this rule. In the early part of this century, organizations across the world were nearing the end of major communications systems upgrades. New environments based around converging technologies, such as unified communications, were being staged across the world. While the majority of such projects were completed within five years, it's time again for organizations to re-evaluate the future of their communications solutions.
While there are certainly 'milestones' to any technology deployment, a milestone is not the end of a project. Systems and technologies that are mission-centric to any environment require constant analysis, direction, and follow-up. With many companies implementing a technology such as VoIP, the assumption of "we've implemented VoIP successfully, so we're good for 20 years" falls short of success.
Where should your organization be five years from now? This difficult question is often ignored, buried under the software version upgrades and day-to-day management and maintenance. While simply operating and maintaining your technical infrastructure might be "whole" in the eyes of managers, it's about continuously aligning future and upcoming technologies with the organization's future plans that yields a complete perspective.
How do you predict upcoming change, anticipate future needs, and try to solve future problems? What works, and what does not?
The Leader in Network Knowledge
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