Last Thursday, during Continental flight 61 from Brussels to Newark, NJ, the pilot had a heart attack and died. The co-pilot and a backup pilot who was part of the crew landed the plane uneventfully in Newark.
Although flight attendants asked if a doctor was on board, the passengers were not informed of the pilot's death since there was a concern they might panic.
However, it was definitely information known elsewhere and on the Internet.
Given that airlines are beginning to set up Internet access for passengers, if that flight had Internet service folks might have found out - and not from the in-flight announcements.
What should be the procedure once there is in-flight Internet service and a condition arises that passengers currently are not told about? Would you want to find out via a news feed? Probably not.
Kerrie Meyler, MVP, MCSE, MCTS, CNA, MA, BA, is an independent consultant and trainer with over fifteen years of experience in IT. While at Microsoft in Field Technical Sales for four years she focused on infrastructure and mangement, presenting at numerous product launches. Kerrie has presented Operations Manager 2007 at TechEd 2007 and MMS 2009 and at internal Microsoft conferences, receiving company recognition and awards including a SPAR MGS award. Kerrie worked with Microsoft Learning to develop functional specifications for the original Operations Manager Microsoft courseware, 2550: Implementing Microsoft Operations Manager 2000 and did the beta teach for that course.She also participated in the alpha walkthrough for the 70-400: Configuring Microsoft System Center Operations Manager certification exam.
She is the lead author of Microsoft Operations Manager 2005 Unleashed, Microsoft System Center Operations Manager 2007 Unleashed, and Microsoft System Center Configuration Manager (SCCM) 2007 Unleashed. Kerrie is currently developing an eBook on Operations Manager 2007 R2.
Check out an excerpt from System Center Operations Manager 2007 Unleashed, Chapter 3: Looking Inside OpsMgr.
Kerrie's latest book, System Center Configuration Manager (SCCM) 2007 Unleashed by Kerrie Meyler, Byron Holt, and Greg Ramsey has been selected as the August, 2009, Microsoft Subnet book giveaway (a $59.99 value). Check out an excerpt from System Center Configuration (SCCM) Manager 2007 Unleashed, Chapter 3: Looking Inside ConfigMgr.
Visit the Microsoft Subnet home page for giveaway details and entry forms.
The Leader in Network Knowledge
I would hope that they would
I would hope that they would cut the in-flight internet service.
Blackout
How would the news get out onto the internet in the first place? The people involved in managing the 'emergency' situation should be under strict control so that they don't go leaking the info to the press, and sensitive radcomms with the plane should be encrypted, so that 'anoraks' who listen to these sort of thing, can't snoop..
Post new comment