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Microsoft Research looking to make Outlook more social

Social views of email

By Ron Barrett on Thu, 06/25/09 - 12:46pm.

Social media is no doubt redesigning the way we do business. The people at Microsoft Research are designing a new Outlook add-in that will literally redesign the look of your email user interface.

Yesterday I received a tweet ( see what I mean about social media)about and interesting new project called "Social Views of Email". Now I am sure this is not the "code" or "official" name...as least I hope not, that would not be catchy at all...the project is currently in the proof of concept stage.

The basic idea is for the add-in to dynamically group emails based upon your natural social patterns. The user does not need to define these groups; rather the add-in would suggest these groups by noticing patterns of usage. Not just the normal To: From: patterns either, this add-in would look at cc'ing, response time, frequency of communication and such.

According to Microsoft Research once these groups are selected the add-in would change the email client design by:

  • De-prioritizing unimportant people and messages, featuring important items
  • Improving lightweight reading-skimming user experience
  • Automatically categorizing messages
  • Featuring "important" groups and summarizing activity
  • Encourage sharing beyond email, and integrating this content in the view
  • Providing personalized summarizes for email usage: time spent and conversation overviews
  • This concept is similar to Xobni, but it seems to have more of a business focus(at least fromt he little I've read thus far). So while the debate continues over the need to fix Outlook's HTML rendering and adopt web standards in Outlook 2010 (fix Outlook 2010)...at least this is a step in the right direction.

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    nice post.. another link

    0

    For people interested here's the link to the project on the MSR web page http://research.microsoft.com/en-us/projects/SocialViewsofEmail/

    and yes, the name we must work on!

    thanks- ;-)

    you could codename it

    0

    you could codename it "shove". sort of a slurred pronounciation of the acronym.

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    About A Better Windows World

    Ron Barrett, Director of e-Strategy for ClipTraining , is an independent trainer, author and consultant. He has been a technology professional for over 12 years, working for several major financial services firms and dotcoms. Ron is a specialist in network infrastructure, security, and IT management. He is the author of Office Communications Server 2007 R2: How-To , as well as co-author of Windows Server 2008: How-To and The Administrator’s Guide to Microsoft Office 2007 Servers. Ron has been a co-author or technical editor for several other books on Windows administration. Along with book writing, Ron has contributed to several industry magazines such as Redmond, Datamation and Windows IT Pro. Beyond writing, Ron has spoken at several technology conferences for CPAmerica, AICPA and MCP’s TECHMENTOR. Recently Ron has joined ClipTraining as the Director of e-Strategy in an effort to further the company’s presence via the Internet and social networking channels.

    Ron's latest book, Windows Server 2008 How-To has been selected as the September 2009 book giveaway on Microsoft Subnet. To enter the monthly book giveaway, visit the Microsoft Subnet home page.