Talking with a director for a small marketing company on Sunday he mentioned that they are hiring again. When I asked him why he said it is due to Google Voice. The application that allows the customers to have voicemail changed to text and then displayed on the web or phone, it has telemarketers people all happy. They had many people blocking or turning off texting to stop marketing from companies for a while, now they can get back to phone calls.
I can see his point, Google Voice might be the best thing for telemarketers since the wireless headsets. If a telemarketer calls a number and do not get anyone to answer they can leave a voice mail. Now if you are a Google Voice user and have your voicemails changed to text for your inbox or phone, you will see many more telemarketing calls. But it also works the other way for users, if you don't know the caller you just don't pick the phone up and let it go to voice mail. Then you can just delete the voicemail when you see it is a telemarketer. Allot more easier than having to listen to each voice mail then deleting.
So with the ball rolling both ways, do you think the users or the telemarketers got the better end of the deal with Google Voice? Do you think this could help your business in marketing to customers?
Larry Chaffin Ph.D is the Chief Executive Officer/Chairman and founder of Pluto Networks, a Consulting and VAR partner specializing in WAN Acceleration, VoIP, WLAN, Telepresence and Security and a Riverbed reseller. Pluto Networks specializes in the needs of small, large and enterprise companies by always giving them a great ROI on the products they sell. Pluto Networks has a presence in 23 countries around the world enabling all of its consultants to be virtual. Larry was a Judge at Interop for the Best of Interop Awards for 2009 and is looking forward to the 2010 awards in Las Vegas.
Larry has also co-authored all of the books listed below:
Managing Cisco Secure Networks, Skype Me, Practical VOIP Security, Configuring Check Point NGX VPN-1/Firewall-1,Configuring Juniper Networks NetScreen & SSG Firewalls,Essential Computer Security: Everyone's Guide to Email, Internet, and Wireless Security, How to Cheat at Microsoft Vista Administration, Microsoft Vista for IT Security Professionals, Asterisk Hacking, 2008 VoIP and Video Conferencing, Infosecurity 2008 Threat Analysis and author of Building a VOIP Network with Nortel's MS5100, along with co-authoring/ghost writing eleven other technology books for VIOP, WLAN, security and optical technologies. Larry is currently working on a follow up to Building a VoIP network with Nortel's MCS 5100 Book as well as new books on Cisco Telepresence Networks, Practical VoIP case studies and WAN Acceleration with Riverbed.
Larry also has more than 29 vendor certifications and has been working on many others. Larry has been a principal architect around the world in 22 countries for many Fortune 100 companies designing VoIP, security, wireless and optical networks. He has expanded over time also to include application acceleration. Larry is working with worldwide company now out of Asia as a Special Assistant to the CEO and CIO as they go through organizational and network changes, helping them with strategic advice from his years or experience. Pluto Networks is a channel partner of Cisco, ProCurve, LifeSize, Riverbed, Call Copy, Fastsoft and Symantec.
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