Understanding how applications respond to client requests is critical for many companies, and some vendors say the technology to track such data should be made available at low or no cost.
Applications managed from the end-user perspective
Correlsense starting Wednesday will make available free one-year subscription licenses for its SharePath RUM (real-user measurement) product. The software uses a Transaction Tree feature to show all requests from all tiers of a single transaction to correlate calls and requests among components in an application environment. It tracks transactions and can relate them back to specific user activity. SharePath uses agents installed on all nodes of the monitored applications and transactions, which return data to a centralized repository and management serve so it can be compiled into a Transaction Tree, according to Correlsense.
The company, which competes with the likes of OpTier, says business transaction management technology should offer insight into slow transaction time as well as the cause of the latencies. Company executives say many tools on the market today will report an application has slowed down, but not be able to provide the granular detail needed to understand where problems occur -- more specifically at which hop along its path.
"Companies must be able to determine not only 'how long' a transaction takes, but address the core issues behind what is causing the transaction latency at each hop along hte way in hte data center," said Lanir Shacham, Correlsense CTO in a press release. "We believe it is time to stop throwing tools at parts of the problem and address the difficult task of dynamically detecting and monitoring the entire path of each transaction."
That's part of the reason the company is offering one-year subscription licenses to SharePath RUM for free. More information on SharePath and the limited-time free licenses is available here.
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"user monitoring"
There are many factors that impact application performance. Basic design features can create bottlenecks and application performance problems contained to the native server/pc on which the application is installed. Network traffic is an entirely different set of conditions with many unknowns. For the most part local area networks are a shared medium with lots of individual, sometimes lengthy conversations going back and forth. Everything is competing for limited resources even on a Gigabyte backbone. And then you have the user system which can have multiple processes working, CPU and memory issues all going on. It's not to say that the free tool won't provide useful information, I just think the focus is so narrow, especially considering that there are other modest priced tools that offer a far greater breadth of information, that free in this case might actually have a cost burden born of "not enough to keep me interested."
This is exactly the point
That is exactly the point the Company is trying to make here! The real solution lies in being able to completely understand the transaction throughout the data center and this is the company's core technology (Transaction Path Detection). This is primarily the reason behind giving away the Real User Monitoring for free.
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