At least Cisco is warning Unified Communications customers about it NOT successfully offering support for Microsoft Windows 7:
"Cisco will have no liability for any delay in delivery, or failure to deliver, any or all of the planned Windows 7 support features set forth herein. Therefore, any such delay or failure will not in any way grant to Cisco customers the right to return, refund, adjust, or exchange any previously purchased Cisco products or products that customers may purchase under their Cisco purchase contracts."
Are you "rolling the dice" by deploying Windows 7 (32-bit and 64-bit) while purchasing the following Cisco UC products?
Cisco Unified Communications Support for Microsoft Windows 7:
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What's your take, is Windows 7 not worth it for an all-out urgent and persistent effort by Cisco UC products to support it?
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Win7
I run win7 with UC products...works fine.
Can you be specific?
Can you be specific?
Am sure readers would like to know the exact Cisco UC products that are working fine with Windows 7.
Thanks,
Brad Reese on Cisco
Network World Cisco Subnet
BradReese.Com Cisco Refurbished
Enabling Affordable Networks
I have used the Unified
I have used the Unified Presence Client and Real-Time Monitor Tool with NO Problems. I am worried about the UCCX Computer Agent Desktop. I have not tried it yet.
I realize many of the Cisco UC products will probably work on Win 7 32-bit. I'm concerned about the Cisco UC applications working on Win 7 64-bit. Microsoft 64-bit OS has been available since Win XP although 64-bit processors have only been available for the masses for a few years. However, most desktop and notebook computers purchased in the last 2-3 years included 64-bit processors.
Cisco is now a desktop software application vendor. They provide many applications for the standard desktop computer. They have a responsibility to support the most current corporate desktop OS!
Was Cisco ambushed by Microsoft?
Was Cisco ambushed by Microsoft?
Did Cisco have enough time to prepare its UC products for support of Windows 7?
Now that Windows 7 has arrived, is Cisco demonstrating a "true sense of urgency" to make its UC products support it?
Why is Cisco warning customers it won't offer refunds if Cisco UC products fail to support Windows 7, is that showing responsibility to its customers?
Sincerely,
Brad Reese on Cisco
Network World Cisco Subnet
BradReese.Com Cisco Refurbished
Enabling Affordable Networks
Brad. What's the word from
Brad. What's the word from other UC competitors? Are they guaranteeing day 1 compatibility with Windows 7? I think Cisco's new version of call manager (8.0) is coming out very soon. Should they postpone the release to ensure compatibility? If most companies are like the one I work for, we won't see a wide-spread enterprise deployment of Windows 7 until well after Cisco has solved compatibility issues. Let me know your thoughts.
Cisco policy
Do you agree with Cisco's policy of not offering a refund to customers should its UC products NOT support Windows 7?
And if you agree with that policy, well, it really doesn't matter then if Cisco UC products ever support Windows 7, does it?
Finally, if you want to point to competitors that are more "irresponsible" (at least in my opinion) than Cisco UC products in supporting Windows 7, please do!
Sincerely,
Brad Reese on Cisco
Network World Cisco Subnet
BradReese.Com Cisco Refurbished
Enabling Affordable Networks
Outragous
If this really is Cisco's roadmap, they need to get out of the UC business and stick to switches and routers.
A day-one full-feature release might be too much to expect (then again maybe not) but telling customers to wait until Q3 2010 for far less than the complete UC package is simply unacceptable. Cisco apparently believes they can simply dictate update schedules to their clients and because of existing UC investments the client will just lie down and take it - outrageous.
Microsoft had Windows 7 beta out for many months - other than a large dose of laziness and arrogance, I can see no excuse for falling so far behind on their release schedule and taking such a flippant attitude towards customer requirements.
Keep in mind
Keep in mind that these are "calendar year time frames" and NOT Cisco's convoluted (at least in my opinion) "fiscal year time frames."
So that actually pushes "waiting on support" further out than if you were thinking on a Cisco fiscal year basis.
Sincerely,
Brad Reese on Cisco
Network World Cisco Subnet
BradReese.Com Cisco Refurbished - Enabling Affordable Cisco Networks
Hey c/mon lets get things in context here
This relates to lack of support for the 64bit version of Windows 7 NOT the 32bit version which I would suggest more than 90% will be using anyway.
I agree that it is pathetic that Cisco are telling folk to wait to version 8.5 in some of their products and that there is NO excuse. Everyone who is anyone knew there would be a 64bit and 32bit edition of Windows 7 for donkeys years.
Also this may have a lot to do with the fact that Cisco have a large piece of work going on at the moment moving more and more of their core backend technologies from a Windows base to a Linux platform.
That doesn't excuse the fact that their client software needs to be able to work with the prominent client OS but I get the impression Cisco have let the war on UC with MS get in the way of the bleeding obvious !
You do realize...
...that MS Office is only delivered as a 32 bit application, right? Developers can't write a 64 bit add-in in for a 32bit application. 64 bit support won't begin to appear until Office 2010. Doesn't UC integrate with Office?? Oh yeah, it does. Cisco's not behind the curve, Microsoft is. You can't even get a version of Microsoft's Team Foundation Server that runs on 64 bit. Even the flagship Visual Studio is a 32 bit program (yes the compilers have 64 bit programs, but the IDE itself is a 32 bit program). So please, stop slamming Cisco for only having 32 bit support. Encourage Microsoft to release a 64 bit version of Office and I'm sure you'll see 64 bit integrated products like UC.
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