Cisco has a vast partner network (some 60,000 worldwide, including 12,000 high-end Certified Partners) and this network accounts for more than 80 percent of Cisco’s product and services revenue ($28B in 2009). Yet when you talk to an average Cisco partner, they will tell you they make almost nothing on the sale of Cisco’s own products and services, and all their own money on the professional services they offer along with the Cisco products – configuration, installation, and technical support.
This makes sense when a registered partner receives something like a 35% discount on hardware (their cost) or a silver partner 38%. I have not heard of a single medium to large enterprise who made a hardware purchase with less than a 40-45% discount in three years. Even factoring in special programs and kick-backs how is a “regular” partner to compete?
One way is to blend secondary market components, even something as simple as optics or memory, in with the sale of new hardware. With the customer’s approval they both win – the partner can double their margins and the customer saves another few percentage points. Shhhh… but as a used gear hardware resellers, I have a secret … Cisco’s partners make up one of our best customer verticals.
Another way is to sell a better product – not necessarily technologically better, but better for the resellers as a business. HP Procurve is aiming to do exactly that. By limiting the number of partners active in a given deal and by offering more lucrative margins, partners can make twice as much or more selling HP than by selling Cisco.
What would you do?
On a side note, Interop Vegas was April 25-29 in Las Vegas. Cisco held its partner summit in San Francisco April 26-29. HP held its Partner Conference April 26-29 in… Las Vegas. So if you are a big partner you cold have gone to Las Vegas and hit both the HP summit and Interop (with dozens of vendors) in three days, or you could have gone to San Francisco and talk to Cisco…
HP is proving to be a much smarter competitor than Cisco has seen in a long time, and this game is only in the first quarter.
A note from Cisco Subnet editor Julie Bort: I want to address the anonymous comments listed below. Cisco Subnet is a community of bloggers that represent a wide variety of voices in the network community. Blogs are opinion pieces, not necessarily news articles. Network World publishes dozens of news articles each day and they are linked on the main Cisco Subnet page as well as our home page, NetworkWorld.com, and our various research centers pages.
Every person with an opinion has a bias (and this is true of humanity at large, not just Cisco Subnet). On Network World, all bloggers clearly disclose their bias. There is room on Cisco Subnet to represent every segment of the industry, including those who make their living from the Cisco ecosystem but are not authorized Cisco resellers (i.e., used gear resellers.) This post explains the market as one person in that segment sees it.
The best way to ensure that Cisco Subnet covers the whole network industry is to make sure as many different voices are included as possible. We also have bloggers who cover tips for using Cisco products, its certifications, network architecture, IPv6 and so on.
Mike Sheldon is the CEO of Network Hardware Resale, one of the world’s largest secondary market reseller of Cisco equipment. With approximately $200m in hardware revenue, NHR will sell over one billion dollars worth of Cisco equipment (at list price) in 2010.
Mike attended MIT before joining Swiss Bank Corporation (ultimately UBS) where he became the head of emerging market trading for North America, encompassing foreign currency, sovereign and corporate debt, and derivatives trading. He joined NHR in sales in 2001 and was named CEO in 2005. NHR has grown from $25 million to over $200 million in revenue in that time.
NHR is not affiliated with Cisco.
Not interested in infomercials
The "Cisco Subnet" is being dropped from my daily must-look sites as long as you allow Mike's infomercials for the secondary market.
Ditto
Ditto to the "OP" I just deleted my bookmark for the Cisco Subnet. I'll stick to LightReading
great tip on the Interop and HP summit
specially since you post it two weeks after both events has already happened, LOL
it's time to look for new PR assistant, LOL
assuming u didn't post this outdated tip on you own ...
Agree with everything above
This is a bunch of marketing BS drivel. I truly hope this guy gets canned as fast as he arrived
Network World editors - why
Network World editors - why aren't you doing your job and rejecting rubbish like this? Where's the quality journalism?
Wow, you obviously are
Wow, you obviously are extremely ignorant on how the cisco channel program works. Did HP pay you to write this?
Ignorant article
This entire article is completely inaccurate. I'm suprised and disappointed with Network World. Who is this guy Mike Sheldon? I certainly hope Network World wakes up and fires him. He belongs with the National Enquirer..
Mike Sheldon
It's all a bit advert, come on Network World - where is your integrity?
Gray
Sheldon is CEO of Network Hardware Resale (gray reseller). Basically they garble up random gear and resell it by marketing it as up to 95% off Cisco list pricing. What they fail to include is any necessary software licenses or possible reinspection costs. They also offer some SmartNet alternatives which doesn't grant the customer access to software downloads and immediately prohibits such customer from doing business with some gov't entities that require support through authorized channels.
We recently acquired a small financial institution who thought their assets were worth something. Only come to find out, 75% of their network was gray and worth nothing. Hence our acquisition cost was a fraction of what it would have been :)
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