Network World

Masters of Unified Communications: Sponsored by Avaya

Johna leads the Nemertes team of analysts, who regularly benchmark organizational, technology, and business trends of all sizes of businesses.

The unique methodology includes detailed, structured conversations between Nemertes analysts and IT practitioners. From each conversation, Nemertes gathers about 200 data points, which are entered into SPSS, a statistical database. Analysts then conduct correlation analysis for all sizes of organizations, understanding the differences in technology adoption, spending, and priorities between SMBs and larger enterprises.

Analysts use that research data, combined with real-world experience and knowledge, to advise SMBs and enterprise organizations on their IT strategies with targeted service offerings specifically for each segment.

Finally, Johna and her team have spoken at hundreds of events where they interact with IT practitioners from all sizes of companies. These conversations also provide perspective on the unique challenges facing SMBs, as well as those facing enterprises.