A couple of weeks ago, I posted the replay of a CVOICE Read more
Continuing in our series of Cisco CAPPS training videos, this video demonstrates how to configure Cisco Unity Connection to screen calls, using a call handler.
>
If you're someone just getting into voice over IP (Vo Read more
This Cisco CAPPS training video demonstrates how to configure a direct routing rule in Cisco Unity Connection, such that if Cisco Unity Connection receives a call from a phone with a specific directory number, the call is divered to a directory call handler.
This Cisco CAPPS training video demonstrates the creation of a user (and a corresponding voice mailbox for that user) in Cisco Unity Connection.
Building on the first two CAPPS training videos (which showed how to Integrate Cisco Unity Connection with Cisco Unified Communications Manager using SCCP and SIP), this video demonstrates how a mask can be set in a voice mail profile to change the caller ID of a phone calling into Cisco Unity Connection.
This training video shows you how to integrate a Cisco Unified Communications Manager server with a Cisco Unity Connection server via a SIP trunk (as opposed to an SCCP integration).
This training video shows you how to integrate Cisco Unity Connection with Cisco Unified Communications Manager via SCCP.
This TVOICE training video takes a look at troubleshooting globalization and localization on a Cisco IP Communicator. Specifically, we want to globalize incoming calls coming into our Cisco Unified Communications Manager (CUCM) cluster, for more flexible call routing options. However, we want a localized number to appear on a phone's display.
In this week's video training blog we consider an issue with an H.323 gatekeeper configuration and determine why a Cisco Unified Communications Manager (CUCM) server is not registering with the gatekeeper.
One of the most common troubleshooting issues when working with Cisco Unified Communications Manager (CUCM) is call privileges, which is usually configured with partitions and calling search spaces.
This video takes a look at a call privileges troubleshooting issue.
Here's the third in our series of TVOICE training videos. This one investigates an H.323 gateway issue.
By the way, I'm going to be away on vacation with my family for the next week. So, the next video will not be posted until the week after next.
Continuing our look at content from the TVOICE course (part of the new CCNP Voice curriculum), this week's video guides you through an MGCP gateway troubleshooting scenario.
This video is the first of a series of training videos focusing on the TVOICE (Troubleshooting VoIP) exam, which is one of the exams in the new CCNP Voice certification track.
This CCNA / Network+ training video explores VLAN creation (and deletion) on Cisco Catalyst switches.
This training video, which is applicable to Network+, CCENT, or CCNA studies, demonstrates basic switch configuration. For example, you'll see how to configure speed, duplex, and MDIX.
Here's a replay of a webcast I recently did for Pearso Read more
I hope you enjoyed last week's exam profile video, focusing on the CCIE Voice Lab.
This week, let's think about the TSHOOT exam with another video from Pearson IT Certification, based on an Exam Profile I wrote.
Last year I made my first attempt at the CCIE Voice Lab. After that attempt I wrote an article on it for Pearson IT Certification. Recently, they took the article I wrote and created a video around it.
If the CCIE Voice Lab is in your future, I believe this 8 minute video is well worth taking the time to watch.
All the best in your studies!
Kevin Wallace, CCIE No. 7945, is a certified Cisco instructor, and he teaches courses in the Cisco CCVP and CCNP tracks for SkillSoft Corp. Kevin is also an author of multiple Cisco Press titles. (Check out all of Kevin Wallace's books from Cisco Press). With 19 years of Cisco networking experience, Kevin has been a network design specialist for the Walt Disney World Resort and a network manager for Eastern Kentucky University. Kevin holds a bachelor’s of science degree in electrical engineering from the University of Kentucky. Kevin is also a CCVP, CCSP, CCNP, and CCDP with multiple Cisco security and IP communications specializations.