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Kevin Wallace

Cisco Catalyst 3560 and 3750 QoS Simplified... Seriously!

This video offers a comprehensive look at Quality of Service configuration on Cisco Catalyst 3560 and 3750 Series switches.
Submitted by kevinwallace on Thu, 12/22/11 - 4:06pm.

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Replay of CVOICE - Digital Voice Ports Webcast

This video is a replay of a webcast I did for Pearson IT Certification back in September.
Submitted by kevinwallace on Wed, 10/26/11 - 4:33pm.

A couple of weeks ago, I posted the replay of a CVOICE

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CAPPS Video #6

Using a System Call Handler to Screen Call Using Cisco Unity Connection
Submitted by kevinwallace on Wed, 10/19/11 - 6:32am.

Continuing in our series of Cisco CAPPS training videos, this video demonstrates how to configure Cisco Unity Connection to screen calls, using a call handler.

Replay of CVOICE - Analog Voice Ports Webcast

This video is a replay of a webcast I did for Pearson IT Certification back in August.
Submitted by kevinwallace on Sat, 10/15/11 - 4:55pm.

>

If you're someone just getting into voice over IP (Vo

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CAPPS Video #5

Call Routing in Cisco Unity Connection
Submitted by kevinwallace on Fri, 10/07/11 - 10:25am.

This Cisco CAPPS training video demonstrates how to configure a direct routing rule in Cisco Unity Connection, such that if Cisco Unity Connection receives a call from a phone with a specific directory number, the call is divered to a directory call handler.

CAPPS Video #4

Creating a User and Mailbox in Cisco Unity Connection
Submitted by kevinwallace on Sat, 10/01/11 - 11:28am.

This Cisco CAPPS training video demonstrates the creation of a user (and a corresponding voice mailbox for that user) in Cisco Unity Connection.

CAPPS Video #3

Configuring Voice Mail Profiles in Cisco Unity Connection
Submitted by kevinwallace on Thu, 09/22/11 - 5:43am.

Building on the first two CAPPS training videos (which showed how to Integrate Cisco Unity Connection with Cisco Unified Communications Manager using SCCP and SIP), this video demonstrates how a mask can be set in a voice mail profile to change the caller ID of a phone calling into Cisco Unity Connection.

CAPPS Video #2

Integrating Cisco Unity Connection with Cisco Unified Communications Manager via SIP
Submitted by kevinwallace on Wed, 09/14/11 - 5:33am.

This training video shows you how to integrate a Cisco Unified Communications Manager server with a Cisco Unity Connection server via a SIP trunk (as opposed to an SCCP integration).

CAPPS Video #1

Integrating Cisco Unity Connection with Cisco Unified Communications Manager via SCCP
Submitted by kevinwallace on Tue, 09/06/11 - 6:27am.

This training video shows you how to integrate Cisco Unity Connection with Cisco Unified Communications Manager via SCCP.

 

TVOICE Video #6

Troubleshooting Globalization and Localization
Submitted by kevinwallace on Wed, 08/24/11 - 6:21am.

This TVOICE training video takes a look at troubleshooting globalization and localization on a Cisco IP Communicator. Specifically, we want to globalize incoming calls coming into our Cisco Unified Communications Manager (CUCM) cluster, for more flexible call routing options. However, we want a localized number to appear on a phone's display.

TVOICE Video #5

H.323 Gatekeeper Troubleshooting
Submitted by kevinwallace on Wed, 08/17/11 - 6:02am.

In this week's video training blog we consider an issue with an H.323 gatekeeper configuration and determine why a Cisco Unified Communications Manager (CUCM) server is not registering with the gatekeeper.

TVOICE Video #4

Troubleshooting Call Privileges
Submitted by kevinwallace on Wed, 08/10/11 - 7:39am.

One of the most common troubleshooting issues when working with Cisco Unified Communications Manager (CUCM) is call privileges, which is usually configured with partitions and calling search spaces.

This video takes a look at a call privileges troubleshooting issue.

TVOICE Video #3

Troubleshooting H.323 Gateway Registration
Submitted by kevinwallace on Thu, 07/28/11 - 8:25am.

Here's the third in our series of TVOICE training videos. This one investigates an H.323 gateway issue.

By the way, I'm going to be away on vacation with my family for the next week. So, the next video will not be posted until the week after next.

TVOICE Video #2

Troubleshooting MGCP Gateway Registration
Submitted by kevinwallace on Tue, 07/19/11 - 9:12am.

Continuing our look at content from the TVOICE course (part of the new CCNP Voice curriculum), this week's video guides you through an MGCP gateway troubleshooting scenario.

TVOICE Video #1

Using Cisco's Real-Time Monitoring Tool (RTMT)
Submitted by kevinwallace on Fri, 07/08/11 - 10:12am.

This video is the first of a series of training videos focusing on the TVOICE (Troubleshooting VoIP) exam, which is one of the exams in the new CCNP Voice certification track.

ICND - Video Training #12

Ethernet Switch Configuration - Part 2 (VLANs)
Submitted by kevinwallace on Thu, 06/30/11 - 6:30am.

This CCNA / Network+ training video explores VLAN creation (and deletion) on Cisco Catalyst switches.

ICND1 - Video Training #11

Ethernet Switch Configuration - Part 1 (Speed, Duplex, and MDIX)
Submitted by kevinwallace on Tue, 06/21/11 - 8:40am.

This training video, which is applicable to Network+, CCENT, or CCNA studies, demonstrates basic switch configuration. For example, you'll see how to configure speed, duplex, and MDIX.

CVOICE Webinar Replay

Digit Manipulation
Submitted by kevinwallace on Wed, 06/15/11 - 10:04am.

Here's a replay of a webcast I recently did for Pearso

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What to Expect on the TSHOOT Exam

Submitted by kevinwallace on Wed, 06/08/11 - 10:51am.

I hope you enjoyed last week's exam profile video, focusing on the CCIE Voice Lab.

This week, let's think about the TSHOOT exam with another video from Pearson IT Certification, based on an Exam Profile I wrote.

Reflections on the CCIE Voice Lab

CCIE Voice Lab Exam Profile
Submitted by kevinwallace on Sat, 06/04/11 - 4:52pm.

Last year I made my first attempt at the CCIE Voice Lab. After that attempt I wrote an article on it for Pearson IT Certification. Recently, they took the article I wrote and created a video around it.

If the CCIE Voice Lab is in your future, I believe this 8 minute video is well worth taking the time to watch.

All the best in your studies!

About Cisco Cert Prep

Kevin Wallace, CCIE No. 7945, is a certified Cisco instructor, and he teaches courses in the Cisco CCVP and CCNP tracks for SkillSoft Corp. Kevin is also an author of multiple Cisco Press titles. (Check out all of Kevin Wallace's books from Cisco Press). With 19 years of Cisco networking experience, Kevin has been a network design specialist for the Walt Disney World Resort and a network manager for Eastern Kentucky University. Kevin holds a bachelor’s of science degree in electrical engineering from the University of Kentucky. Kevin is also a CCVP, CCSP, CCNP, and CCDP with multiple Cisco security and IP communications specializations.

 

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