He keeps trying to throw money at IBM
By Adam Gaffin, NetworkWorld.com, 12/20/04
Paul Robichaux wants to try out IBM's Workplace collaboration tools. He reports he's having a devil of a time getting anything to play with:
... If I wanted a retail copy of Exchange, I could just go order it from any number of online resellers, or I could contact a local partner, or I could buy it right from MS. Workplace isn't like that. I started by calling four IBM business partners listed in this directory. I called all of them the day before Thanksgiving, leaving a detailed message explaining what I wanted. I got two return calls within two weeks, both of which wanted to know how many licenses of Domino I wanted. After I explained, both promised to get back to me within a day or two; neither did. So, I used the "call me" button on IBM's site and got a call the next day from a gentleman who wanted to explain why Workplace was the best thing since toothpaste in a tube. Once he understood that all I wanted was to buy it, he promised to connect me with a sales rep. Two weeks later, and after an email to a rep who had previously sent me a price quote for other software, I got a call. ...
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Comments
I've posted some comments about Paul's experience at the link below.
Posted by: Ed Brill on December 23, 2004 12:49 PM
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