Tim A. chronicles a fruitless, month-long attempt to get help from Linksys with a product problem:
"... April 29 - 6:31am - I receive an email with all kinds of apologies and that they need to send this to a 2nd level for assistance. Apparently I will be notified when they have a solution.
"May 13 - I send an email saying I still haven't heard from anyone. No response. ..."
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