Error 404--Not Found |
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:10.4.5 404 Not FoundThe server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent. If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address. |
| That relates to another question, which has to do with training. What kinds of skills do you typically train for in-house versus going to an outside consultant or outsourcer? Any rules of thumb on that? Ragunas: We feel strongly that the people who know best what needs to be done are people who work for the company. So we train people extensively on our core technologies and technical platforms and really try to have a broad base there in terms of all the things that we need to run that business. Generally when we go outside it's for additional arms and legs as well as any specialized skill sets that we might need. That need tends to diminish over time as we build up our own internal group. An effective model for us, rather than outsourcing, is to do more partnering with third parties where necessary. We have a strong presence from Staples on any teams that are developing anything new for us. So we can make sure that it fits in well with everything else that we're doing and that we maintain the knowledge as the project goes into production. Grim: In-house skills that we train for are project management, being able to collect and understand customer requirements and then also overall architecture. While this certainly varies all the time, some of the things we would go out-of-house for would be actually developing software or solution sets. For instance, we used Microsoft in one case and we've just done a partnership with TRADEX Technologies because they have the best [online trading] engine. Systems integration would be something where we would look externally in terms of clients' integration of our products into their backend system as well as some networking functions. Quinn: Looking at it from an Ernst & Young perspective, in healthcare we see a lot more of our clients coming to us and wanting outsourcing or application service provider-type solutions. They don't want to host [e-commerce systems] in house. Their staff is limited, their budget is limited. The unaffiliated physician offices and the smaller group practices clearly have no place or staff to think about this. | |
 
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