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Statistics
E-COMMERCE ENGAGEMENTS
The majority of the 100 Network World readers who participated in our recent e-commerce survey consider IP-based e-commerce business-critical. Here's a look at how they're using it:
| Top business functions supported?* |
| 62% | Product marketing |
| 46% | Product sales to other businesses |
| 45% | Product purchases from other businesses |
| 44% | Sales of services to other businesses |
| 40% | Sales of services to consumers |
| 36% | Product sales to consumers |
| 29% | Purchase of services from other businesses |
| * Multiple responses allowed Source: Network World/Enterprise Management Associates |
| Does your e-commerce application integrate with the corporate shipment/ fulfillment system? |
| 25% | Currently integrates |
| 35% | Within 12 months |
| 33% | Will not integrate |
| 7% | Not applicable |
| ... supplier fulfillment systems? |
| 19% | Currently integrates |
| 39% | Within 12 months |
| 33% | Will not integrate |
| 9% | Not applicable |
| ... the corporate accounting system? |
| 22% | Currently integrates |
| 29% | Within 12 months |
| 42% | Will not integrate |
| 7% | Not applicable |
E-COMM SPENDING
Here's a look at how the 100 Network World readers recently surveyed on e-commerce activities have budgeted for those projects:
| 24% | $1 million or more |
| 11% | $500,000 to $1 million |
| 10% | $200,000 to $500,000 |
| 7% | $100,000 to $200,000 |
| 8% | $50,000 to $100,000 |
| 6% | $25,000 to $50,000 |
| 10% | Less than $25,000 |
| 24% | Other |
| Source: Network World/Enterprise Management Associates |
THE WHY OF E-COMMERCE HOSTING
Top reasons for outsourcing e-commerce applications to Web hosting firms.*
| 58% | Speed of implementation |
| 54% | Lower cost |
| 54% | Better security |
| 46% | Better performance |
| 42% | Lack of in-house skills |
* Multiple responses allowed
Source: Network World/Enterprise Management Associates |
TRANSACTING E-COMMERCE
Network World readers fall into two camps when it comes to conducting e-commerce. Some are just getting started, and others are fairly well along with their sites. As such, transaction volumes and the number of servers and processors needed to support e-commerce applications vary widely.
| No. of e-comm transactions/ month | No. of respondents |
| Less than 1,000 | 42 |
| 1,000 to 4,999 | 15 |
| 5,000 or more | 27 |
| (Total responses: 84) |
| No. of servers/ processors used
for e-comm applications | No. of respondents |
| One | 18 |
| 2 to 4 | 51 |
| 5 to 9 | 7 |
| 10 to 14 | 6 |
| 15 to 24 | 2 |
| 25 or more | 8 |
| (Total responses: 92) |
| Source: Network World/Enterprise Management Associates |
EXTRA EFFORT
Forty percent of the 100 Network World readers who participated in our first
e-commerce survey indicated that user response time is of primary concern.
Here's a look at what special measures respondents have taken to ensure high
availability and performance.
| Technology practice | No. of respondents |
| Caching | 36 |
| Pre-deployment application testing | 40 |
| Load balancing (hardware) | 38 |
| Load balancing (software) | 33 |
| Redundant servers with failover capability | 49 |
| Multiple sites | 17 |
| (Multiple responses allowed.) |
And here's a look at what types of products survey participants are thinking
about buying as a means of supporting or improving e-comm service.
| Type of product | No. of respondents |
| Application performance monitor | 16 |
| Customer response time monitor | 13 |
| Application availability monitor | 18 |
| Firewall | 24 |
| Network performance monitor | 25 |
| Data integration tools | 22 |
| Application integration tools | 19 |
| Other | 15 |
| None | 14 |
| (Multiple responses allowed.) |
| Source: Network World/Enterprise Management Associates |
Related links
Check out our "E-commerce in the Enterprise" newsletter for weekly e-comm updates.
Research: Electronic commerce
Links to information about electronic commerce from Network World Fusion.
E-commerce resources - Case studies
Learn what makes the Web's biggest commerce sites click.
Global e-commerce needs more time, study finds
Network World, 02/24/00
CEOs: E-commerce altering the competitive landscape
Network World, 01/31/2000
Revving the e-commerce engine
Network World, 01/31/00
Musthaler: In e-comm, customer service should be fundamental
Network World, 01/10/2000
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