Books

"Intelligent IT Outsourcing enables practitioners to focus in on the essential issues that need to be addressed so that the fundamental structure of their sourcing strategy and its implementation is sound. The authors provide insight into the challenges likely to be faced and give detailed advice on how to pre-empt and manage these."

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Issues and impact surrounding outsourcing and offshoring.

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"A comprehensive guide to the real-world application of offshore outsourcing across all industries. Authors Marcia Robinson and Dr. Ravi Kalakota give you an in-depth analysis of offshore outsourcing. They discuss what is behind this trend, how it is paying off, and, most importantly, provide you with a step-by-step guide on how you can implement your own offshore strategy.

"Based on extensive research and interviews, this book offers insight into how managers of leading firms are implementing offshore outsourcing. You will find plenty of practical tips and tools to apply offshore outsourcing in a wide variety of business environments."

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"For years, companies have outsourced service functions like IT and facilities management with an eye toward streamlining overall corporate efficiency. But a new model -- transformational outsourcing -- can make big changes happen quickly throughout the organization by outsourcing not just support areas but core business functions. Based on a major Accenture study, Outsourcing for Radical Change offers a refreshingly candid look at amazing successes (and a few notable failures) from major organizations in the U.S. and abroad. "

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"In this book author Mark Kobayashi-Hillary introduces India and the major players in the Indian service industry. He offers a balanced view on the trend to outsource to India, describing the reasons why a business should utilize India as an offshore outsourcing destination and the steps needed to find and work with a local partner. Not only does the book make a compelling economic case for outsourcing to this region, it also discusses how to manage the entire transition process, including the potential impact on local resources."

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"Presents a complete, definitive guide to both the immediate tactical issues & the long-term strategic objectives. Provides everything you need to effectively outsource any activity, function, or process in your organization."

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"Brings together rich examples of how some of the world's leading businesses are succeeding in their offshore operations, along with an entertaining look at the dynamic country of India and its people. This nuts-and-bolts guide offers an enriched understanding of its complex culture and vibrant business environment, and delivers proven strategies for working successfully with Indian businesses."

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