Remote access recipes, Part 1
Ways to make your data available when the workplace isn't.
Small Business Tech
By
James E. Gaskin
,
Network World
, 05/17/2004
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If you or an employee can't get to the office, can you still work?
One great thing about big companies is that they commission lots of market research studies small companies can benefit from.
Cisco’s been pushing a telecommuting router (Model 831) because it found - with the help of Gartner Group - a huge hole in
big company disaster preparations.
If the power goes out, 88% of enterprises are ready. If their servers and applications go out, 70% are prepared. But if their
employees can't get to the office due to bad weather, transportation strikes or even a sick child, only 13% of large companies
have a plan.
Those of you with home offices shouldn't be too smug. If you're traveling, can you get to your information? Can you track
a late shipment from a customer's office from your sales and shipping application?
We're going to solve these remote access problems in the coming weeks, so get ready to be more prepared than some of the largest
companies in the world. You may be surprised at how much you can do to support remote work for not much money.
First, you need to decide what level of access you’re willing to pay for. Getting access to everything from everywhere will
cost plenty. But if you narrow down your needs to making certain data files available from certain places, you can reach your
goals with little expense.
Second, you need to keep these "work anywhere" goals in mind whenever you buy new hardware and software. Vendors are including
Internet support and Web server software in a wide range of products, so check out the feature list to verify the products
you buy push for geographical flexibility.
Next, here are some ways to make your data available when your workplace isn’t. No one answer will work for everyone, so expect
to use a combination of tools.
Sometimes collecting e-mail from different locations sometimes is all you need, and nearly every e-mail service provider offers
this feature for free or darn cheap.
If you followed regular advice, you run your Web and e-mail server at a hosting service. This makes it easy to get your e-mail
anywhere you have Internet access. If you have a laptop or e-mail-enabled PDA, you can fetch your e-mail on the road as easily
as at your desk. If you have Web e-mail support on your e-mail server (almost all hosted services include this), you can check
your e-mail from any browser anywhere, including customer sites and public kiosks.
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