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Gittlen, former events editor at Network World, is a technology editor in Northboro, Mass. You can reach her at sgittlen@charter.net

VoIP: New year, new challenges: 01/02/06; Looking at the New Year is a bit like standing at the bottom of a hill and figuring out how to trudge up it. There are so many things I want to accomplish this year technology-wise - even beyond the resolutions I established in the last newsletter.
New Year’s resolutions: 12/19/05; Having a year-and-a-half as a small business owner under my belt has made me pensive. I keep thinking there are new things I should be doing and new technologies I should be test-driving to improve my productivity and better serve my clients.
Detective agency scores big with makeover: 12/05/05; Chicago firm gets IT overhaul from CDW, Intel, Lenovo and Linksys
Application cleanup: 11/07/05; Have you ever taken the time to look at your PC application lineup? Trust me, you’ll be amazed at what has found its way onto your machine.
My adventures in anti-spam: 10/24/05; Five lessons learned when installing anti-spam software
My latest toy: 10/10/05; Bringing home Sony's SDM-HS95P 19-inch monitor
Your take: Automated phone systems: 09/26/05; Readers offer suggestions on how to bypass them
The perils of automated phone systems: 09/12/05; Suddenly systems that were designed to be more efficient look incredibly inefficient
Web conferencing for the small biz: 08/29/05; For the past few weeks I’ve been working with Network World on its big DEMO conference preview. This has meant cramming almost a dozen conference calls with start-ups into seven business days.
To shred or not to shred: 08/15/05; With digital records, how much paper do you need to keep?
Striking a balance: 08/01/05; Home-based workers need delineation between their personal and professional lives
Reader tidbits: 07/18/05; Readers write on preparing for power outages, organizing work projects, doing your taxes and more
Know your core competencies: 07/04/05; Small business owners need to know when to outsource.
Business prospecting with the help of technology: 06/20/05; Organizing and cultivating your contacts via Outlook and more
SOHO business continuity tips: 06/06/05; Since starting my own business last year, there have been occasions when I have sorely missed the comfort and safety of a corporate environment. Power outages rank high on the list, whether they last for a half hour or half a day.
Creating a crib sheet: 05/16/05; A key element of every IT manager's tool kit is a comprehensive listing of information about the software, hardware and service providers associated with his network. Home-based business owners must create a similar listing to avoid lengthy downtime when trouble occurs.
Punch the clock: 05/09/05; Charging by the hour requires sharp time-tracking skills
To thine own self be true: 04/25/05; How to win the right clients for your business
A little light reading: 04/11/05; Books that can help start a home business
Managing your books and contacts, Part 2: 03/28/05; QuickBooks Premier Edition suits a growing business
Managing your books and contacts, Part 1: 03/14/05; QuickBooks Customer Manager helps juggle multiple projects with ease
Tax time tips: 02/28/05; Skip the software; it pays to have your taxes prepared by a pro
Networking, old style: 02/14/05; Get out of the house - and see your business flourish
Coming back to BlackBerry: 01/31/05; After six months away, I’m back in the world of pocket devices
CDW launches business technology makeover contest: 01/17/05; Tech retailer and service provider CDW has teamed with IBM, Intel and Linksys for an extreme makeover contest called Tech Twister.